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165,209 noticesclosed · sorted by publication date

Page 429 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

07 Feb

£120k

Estimated

Closed

CALDERDALE AND HUDDERSFIELD SOLUTIONS LTD

Gas Booster - Meter House

Construction work· Published 09 Jan

CLOSED

09 Jan

—

Estimated

Closed

FTS · Works

Hampshire County Council

Generation 5 Geotechnical and Geoenvironmental Framework 2025-2029

Architecture & engineering· Published 09 Jan

CLOSED

21 Feb

—

Estimated

Closed

Freebridge Community Housing Limited

Stoke Ferry - 29 Dwellings, 29 Lynn Road, Stoke Ferry

Construction work· Published 09 Jan

CLOSED

31 Jan

£110k

Estimated

Closed

Homes England (the name adopted by the Homes and Communities Agency)

Homes England - Newburn Riverside Scrub Clearance 2025

Agriculture & forestry· Published 09 Jan

CLOSED

18 Feb

—

Estimated

Closed

Ministry of Justice

Female Fit Sportswear

Clothing & footwear· Published 09 Jan

CLOSED

10 Feb

—

Estimated

Closed

Sheffield Hallam University

2324-78-HROD-LJ Reward and Benefits Platform

Business services· Published 09 Jan

CLOSED

10 Feb

£8.0m

Estimated

Closed

Your Homes Newcastle Ltd

Flooring Works

Construction work· Published 09 Jan

CLOSED

13 Nov

—

Estimated

Closed

Ministry of Defence, DIO,

[REDACTED] White Fleet 2025

Transport equipment· Published 09 Jan

CLOSED

09 Jan

—

Estimated

Closed

North Northamptonshire Council

Information Session: North Northamptonshire Council Tier 2 Weight Management Provider Framework

Health & social· Published 09 Jan

CLOSED

11 Feb

—

Estimated

Closed

Hull City Council

Demolition of 38 Thorpepark Road and Structural Work to Gable of 39 Thorpepark Road, Hull

Construction work· Published 09 Jan

CLOSED

09 Jan

—

Estimated

Closed

FTS · Services

Carmarthenshire County Council

DPS for Delivery of qualification training to local authority Social Care staff

Education & training· Published 09 Jan

CLOSED

22 Jan

—

Estimated

Closed

The Arts Council of England

All In Member Services Hub delivery partner

Business services· Published 09 Jan

CLOSED

20 Feb

£2.7m

Estimated

Closed

Cambridge City Council

Cambridge City Council - Framework Agreement for Arboricultural Services 2025

Agricultural products· Published 09 Jan

CLOSED

09 Jan

—

Estimated

Closed

FTS · Supplies

Scottish Fire and Rescue Service

Provision of the Installation of Handsfree R5 Fixed Vehicle Devices and Accessories

Transport equipment· Published 09 Jan

CLOSED

10 Feb

£1.1m

Estimated

Closed

Durham County Council

Select Provider List For Therapeutic Adoption Support Services for Children Placed for Adoption and Adopted, Subject to a Special Guardianship Order/Child Arrangements Order through Durham County Council

Health & social· Published 09 Jan

CLOSED

30 Jan

£75k

Estimated

Closed

Nuclear Restoration Services (NRS)

Provision of Opticians Services - Reserved Procurement

Health & social· Published 09 Jan

CLOSED

09 Jan

—

Estimated

Closed

FTS · Services

SATELLITE APPLICATIONS CATAPULT LIMITED

Audit Requirement

Business services· Published 09 Jan

CLOSED

16 Jan

—

Estimated

Closed

BRITISH COUNCIL(THE)

IELTS CBT

Education & training· Published 09 Jan

CLOSED

12 Feb

—

Estimated

Closed

Hull City Council

West Carr Housing Footpath Improvements

Construction work· Published 09 Jan

CLOSED

09 Jan

£1.5m

Estimated

Closed

Anchor Hanover Group

Workwear (Care Home) - C8834

Clothing & footwear· Published 09 Jan

Page 429 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025