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165,209 noticesclosed · sorted by publication date

Page 431 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

20 Jan

—

Estimated

Closed

PROACTIS TENDERS LIMITED

Mount House Farm

Sewage & refuse· Published 08 Jan

CLOSED

07 Feb

—

Estimated

Closed

City of Doncaster Council

Digital Autopsy Service

Health & social· Published 08 Jan

CLOSED

23 Jan

£2.0m

Estimated

Closed

Central London Community Healthcare NHS Trust

Obstructive Sleep Apnoea Services

Medical equipment· Published 08 Jan

CLOSED

08 Jan

—

Estimated

Closed

FTS · Services

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Provision of Personal Dental Services for Powys Teaching Health Board

Health & social· Published 08 Jan

CLOSED

08 Jan

—

Estimated

Closed

FTS · Services

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Provision of an Out of Hours Community Crisis Support Centre for BCUHB

Health & social· Published 08 Jan

CLOSED

04 Mar

—

Estimated

Closed

Cheshire West and Chester Council

Extra Care and Care at Home PRINCIPAL providers

Health & social· Published 08 Jan

CLOSED

08 Jan

—

Estimated

Closed

FTS · Services

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Provision of Mobile Lithotripsy Services for BCUHB

Health & social· Published 08 Jan

CLOSED

31 Jan

—

Estimated

Closed

University Hospitals Birmingham NHS Foundation Trust

BWC Cloud-based Genomics Platform

IT services· Published 08 Jan

CLOSED

29 Jan

£150k

Estimated

Closed

London Borough of Waltham Forest

LB Waltham Forest Door Knocking Exercise 2025

Business services· Published 08 Jan

CLOSED

07 Mar

—

Estimated

Closed

Freebridge Community Housing Limited

22 Dwellings, Extons Road, Kings Lynn

Construction work· Published 08 Jan

CLOSED

04 Feb

£5.0m

Estimated

Closed

The British Broadcasting Corporation (BBC)

Contract for Provision of Make-Up Services to BBC News Based in London

Other services· Published 08 Jan

CLOSED

08 Jan

£120.0m

Estimated

Closed

The Police and Crime Commissioner for Kent and the Kent Chief Constable

Replacement for Records Management System for 9 Police Forces

IT services· Published 08 Jan

CLOSED

23 Jan

£55k

Estimated

Closed

Coventry City Council (COV)

COV - Request for Quotation for a Smoking Cessation App

Health & social· Published 08 Jan

CLOSED

05 Feb

—

Estimated

Closed

Ipswich Borough Council

HHSRS Surveys 2025

Architecture & engineering· Published 08 Jan

CLOSED

01 Jun

—

Estimated

Closed

GOVERNMENT PROPERTY AGENCY

Access Control System Installation Partner

Security & defence· Published 08 Jan

CLOSED

10 Feb

—

Estimated

Closed

UNIVERSITY OF MANCHESTER

Asbestos Consultancy Services Framework

Sewage & refuse· Published 08 Jan

CLOSED

01 May

—

Estimated

Closed

GOVERNMENT PROPERTY AGENCY

Access Control Systems (Encryption/Cloud) Technical Services Partner

Office & computing· Published 08 Jan

CLOSED

05 Feb

£248k

Estimated

Closed

Canterbury City Council

LUF - Greyfriars Gardens, Canterbury - Playground Design & Build

Musical instruments· Published 08 Jan

CLOSED

10 Jan

£11k

Estimated

Closed

Bristol City Council

PEP/ASC/Day Se_316824

Health & social· Published 08 Jan

CLOSED

19 Aug

£2.2m

Estimated

Closed

Nuclear Decommissiong Authority

The provisions for services to collect, transport and process existing Sealed Ra

Sewage & refuse· Published 08 Jan

Page 431 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025