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165,209 noticesclosed · sorted by publication date

Page 434 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

28 Jan

£49k

Estimated

Closed

Natural England

Moss Side Farm Pond Field Works Phase 2

Agriculture & forestry· Published 08 Jan

CLOSED

17 Feb

£1.1m

Estimated

Closed

Walsall Council e-Tendering

WP4072 - Oakwood School Expansion -Cancelled Error

Construction work· Published 08 Jan

CLOSED

24 Jan

£60k

Estimated

Closed

Bournemouth Christchurch and Poole Council

BCP Residents Card and associated software

Business services· Published 07 Jan

CLOSED

24 Jan

£150k

Estimated

Closed

Test Valley Borough Council

Replacement Air Conditioning - Conference Rooms 1 & 2

Furniture & furnishings· Published 07 Jan

CLOSED

05 Feb

—

Estimated

Closed

EU SUPPLY LIMITED

Footfall data collection and reporting services

IT services· Published 07 Jan

CLOSED

24 Jan

—

Estimated

Closed

Department for International Trade

GSCIP Datasets 2025-28

IT services· Published 07 Jan

CLOSED

20 Jan

—

Estimated

Closed

THE WESTMINSTER FOUNDATION FOR DEMOCRACY LIMITED

WFD - Political Leadership Development Programme (PLDP) in Jordan, Amman 2025-2026

R&D services· Published 07 Jan

CLOSED

07 Jan

—

Estimated

Closed

FTS · Services

NNHS Wales Shared Services Partnership - Procurement Services

Cardiff and Vale UHB Home Dialysis Installation Service

Installation services· Published 07 Jan

CLOSED

07 Jan

£94.0m

Estimated

Closed

LEIDOS SUPPLY, LIMITED

The Supply of Physical Training Equipment

Musical instruments· Published 07 Jan

CLOSED

30 Jan

—

Estimated

Closed

In-Tend e-Tendering

Removal of Asbestos (prior to installation of new cladding) at The Manor Academy

Construction work· Published 07 Jan

CLOSED

24 Jan

£10.0m

Estimated

Closed

BIP SOLUTIONS LIMITED

BATTERY ENERGY STORAGE INSTALLATION (BESS) - Multiple UK & Ireland Based

Petroleum & fuel· Published 07 Jan

CLOSED

07 Jan

—

Estimated

Closed

FTS · Services

Carmarthenshire County Council

Carmarthenshire Flying Start Childcare Services Refresh Tender 1

Education & training· Published 07 Jan

CLOSED

07 Jan

—

Estimated

Closed

FTS · Services

Carmarthenshire County Council

Carmarthenshire Flying Start Childcare Services Refresh Tender 1

Education & training· Published 07 Jan

CLOSED

21 Jan

£100k

Estimated

Closed

International Nuclear Services Limited

Aerosol Modelling

Architecture & engineering· Published 07 Jan

CLOSED

07 Feb

£3.3m

Estimated

Closed

Canterbury City Council

Provision of Aids & Adaptations to Canterbury City Council Properties

Repair & maintenance· Published 07 Jan

CLOSED

15 Nov

£80k

Estimated

Closed

South Western Ambulance Service

SWAST-3138-E Fire Doors

Construction materials· Published 07 Jan

CLOSED

04 Mar

—

Estimated

Closed

PSPSL

Pre-Market Engagement - Crematorium equipment options

Industrial machinery· Published 07 Jan

CLOSED

15 Jan

—

Estimated

Closed

Shropshire Healthcare Procurement Service

RA347582 - 5 YEAR Rental of Counterline Chiller Cabinets

Hotel & restaurant· Published 07 Jan

CLOSED

23 Jan

—

Estimated

Closed

Hull City Council

Market Engagement Event - Best Interest Assessor and S12 Doctor Pseudo Framework

Health & social· Published 07 Jan

CLOSED

28 Jan

£210k

Estimated

Closed

Sheffield City Council

Counselling for Victims and Survivors of Domestic Abuse

Health & social· Published 07 Jan

Page 434 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025