PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Outcome
  • All
  • Awaiting award
  • Cancelled
  • Withdrawn
  • Unsuccessful
Closed since
  • Any
  • Closed ≤ 30 days
  • Closed ≤ 90 days
  • Closed ≤ 12 months
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Closed×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
167
New notices
Posted · 30d
6,412
All notice types
Awarded · 7d
823
Market signal

Notice peek

×
LO
ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman
Status
Closed
Estimated
—
Published
24 Jan 2025

Key facts

Notice ID
cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code
79000000 · Business services
Source
Contracts Finder

Timeline

  1. Published
    24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025

You might also see

  • All Legal Ombudsman notices →
  • All Business services notices →
Open full notice ↗View in this tab
165,209 noticesclosed · sorted by publication date
Page 435 of 8261
Time to close
Value
Type
Buyer
Notice
CLOSED
28 Jan
£210k
Estimated
Closed
CF
SC
Sheffield City Council
Counselling for Victims and Survivors of Domestic Abuse
Health & social· Published 07 Jan
CLOSED
20 Jan
—
Estimated
Closed
CF
TW
THE WESTMINSTER FOUNDATION FOR DEMOCRACY LIMITED
ITT_Promote International Standard to Media in Taiwan
R&D services· Published 07 Jan
CLOSED
31 Jan
—
Estimated
Closed
CF
RB
ROCHDALE BOROUGHWIDE HOUSING LIMITED
For The Provision of Internal Audit Services
Business services· Published 07 Jan
CLOSED
17 Feb
£500k
Estimated
Closed
CF
AD
Adur District Council
GB-Worthing: Refurbishment of Reception Area to Lancing Manor Leisure Centre
Construction work· Published 07 Jan
CLOSED
07 Feb
£150k
Estimated
Closed
CF
CH
Companies House
Printed Stationery (Print/Store/Deliver)
Office & computing· Published 07 Jan
CLOSED
14 Feb
£62k
Estimated
Closed
CF
TT
Taunton Town Council
Supply of grounds equipment
CPV 16· Published 07 Jan
CLOSED
16 Jan
—
Estimated
Closed
CF
MO
Ministry of Defence, DIO,
Supply Chain Notice: Pj COOKSON - Industry Day Proposal
Transport equipment· Published 07 Jan
CLOSED
14 Feb
—
Estimated
Closed
CF
GH
Greatwell Homes Limited
Mobile Communications
Radio & TV equipment· Published 07 Jan
CLOSED
05 Feb
—
Estimated
Closed
CF
AB
Ashford Borough Council
Stour Environmental Credits Ltd (a wholly owned company of Ashford Borough Council and Canterbury City Council) Seeks Nutrient Neutrality Proposals - Soft Market Testing
Architecture & engineering· Published 07 Jan
CLOSED
18 Feb
£6.4m
Estimated
Closed
CF
UH
UK HEALTH AND SECURITY AGENCY
International Health Regulations Strengthening Events and Logistics Management - Pan Africa
Supporting transport· Published 07 Jan
CLOSED
05 Feb
£600k
Estimated
Closed
CF
UO
University of Warwick
Laundry of Linen & Workwear
Other services· Published 07 Jan
CLOSED
21 Jan
£18k
Estimated
Closed
CF
NM
Newry, Mourne and Down District Council (NMD)
CA15119 - RFQ 2024/27 - Kilkeel Bridge Street - Derelict Property Works
Construction work· Published 07 Jan
CLOSED
14 Feb
—
Estimated
Closed
CF
BW
BROMYARD & WINSLOW TOWN COUNCIL
Grass Cutting and Maintenance Contract 2025 - 2028
Agriculture & forestry· Published 07 Jan
CLOSED
07 Jan
—
Estimated
Closed
CF
MH
Magna Housing Limited
Budget and Forecasting System
Software packages· Published 07 Jan
CLOSED
21 Jan
—
Estimated
Closed
CF
NW
NHS Wales Shared Service Partnership
RA347571 - HEIW - Catering
Hotel & restaurant· Published 07 Jan
CLOSED
07 Jan
—
Estimated
Closed
FTS · Services
PH
Public Health Wales
Hire of Fully Managed All-inclusive Vehicles for Diabetic Eye Screening
· Published 07 Jan
CLOSED
20 Jan
—
Estimated
Closed
CF
TF
Transport for London
Call for Competition publication - Rail Replacement
Transport services· Published 07 Jan
CLOSED
07 Jan
—
Estimated
Closed
FTS · Services
NW
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Nurse Call Servicing
Repair & maintenance· Published 07 Jan
CLOSED
07 Jan
—
Estimated
Closed
FTS · Services
NW
NHS Wales Shared Service Partnership
Loyalty Award Scheme
Business services· Published 07 Jan
CLOSED
07 Jan
—
Estimated
Closed
CF
LS
LEIDOS SUPPLY, LIMITED
The Supply of Berets
Clothing & footwear· Published 07 Jan
Page 435 of 8261
PreviousNext