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175,267 noticesclosed · sorted by publication date

Page 449 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

04 Feb

—

Estimated

Closed

SHIRELAND COLLEGIATE ACADEMY TRUST

Shireland Collegiate Academy Trust Laptop Tender

Office & computing· Published 20 Dec

CLOSED

07 Jan

£40k

Estimated

Closed

South West London Pro

Closed Sterile Needle Guides for Accurate Breast Biopsy Sampling

Medical equipment· Published 20 Dec

CLOSED

31 Jan

—

Estimated

Closed

The University of Northumbria at Newcastle

T24/0049 - SQE exam services for SLO

Education & training· Published 20 Dec

CLOSED

21 Jan

—

Estimated

Closed

West Northamptonshire Council

Pilot for post suicide bereavement support for primary care staff

Health & social· Published 20 Dec

CLOSED

17 Jan

—

Estimated

Closed

MOTT MACDONALD LIMITED

Procurement of 3 Vehicles for delivery and use in Rwanda

Transport equipment· Published 20 Dec

CLOSED

15 Jan

—

Estimated

Closed

THE WESTMINSTER FOUNDATION FOR DEMOCRACY LIMITED

WFD Lebanon - Intergenerational Research - Call for Experts

R&D services· Published 20 Dec

CLOSED

27 Jan

£4.0m

Estimated

Closed

UK HEALTH AND SECURITY AGENCY

IHR Strengthening Events and Logistics Management and Technical Assistance - Pakistan

Business services· Published 20 Dec

CLOSED

20 Mar

—

Estimated

Closed

ORDNANCE SURVEY LIMITED

IT Service Management (ITSM) Platform - 2026 onwards

Software packages· Published 20 Dec

CLOSED

15 Jan

£60k

Estimated

Closed

Newry, Mourne and Down District Council (NMD)

CA15094 - Tender 38/2024 - Communications and Engagement Consultancy for District Wide Showcasing Event and Associated Communication Campaign

Business services· Published 20 Dec

CLOSED

17 Jan

£636k

Estimated

Closed

London Borough of Brent

Social Isolation and Loneliness Prevention Service

Health & social· Published 20 Dec

CLOSED

06 Jan

—

Estimated

Closed

Shropshire Healthcare Procurement Service

RA347394 - Blank White PVC RFID Smart Cards

Security & defence· Published 20 Dec

CLOSED

20 Jan

—

Estimated

Closed

St George's University Hospitals NHS Foundation Trust

Senior Leadership Development Programme for Nurses, Midwives and Allied Health Professionals.

Education & training· Published 20 Dec

CLOSED

10 Jan

—

Estimated

Closed

Peak District National Park Authority

Bracken management and habitat restoration (Callow prehistoric settlement) Carr Head Moor

Agriculture & forestry· Published 20 Dec

CLOSED

31 Jan

£1.2m

Estimated

Closed

Leicester City Council

PAN3191 - Social Welfare Advice Services

Other services· Published 20 Dec

CLOSED

31 Jan

—

Estimated

Closed

Tonbridge and Malling Borough Council

TMBC Desk/Room Booking Solution Supplier Engagement

Software packages· Published 20 Dec

CLOSED

27 Jan

—

Estimated

Closed

BRITISH COUNCIL(THE)

JAP_Study Visit for Tokyo Metropolitan Government (TMG)

Education & training· Published 20 Dec

CLOSED

20 Dec

£5k

Estimated

Closed

Chesterfield Borough Council

SpecOps Password Management Solution

Software packages· Published 20 Dec

CLOSED

20 Jan

—

Estimated

Closed

Foreign Commonwealth and Development Office

Security Guarding Services for the British Embassy Yerevan

Business services· Published 20 Dec

CLOSED

20 Dec

£1.0m

Estimated

Closed

VIVO DEFENCE SERVICES LIMITED

Ecology Consultancy Services

Sewage & refuse· Published 20 Dec

CLOSED

21 Jan

—

Estimated

Closed

South Oxfordshire District Council

Provision of LAN and Wireless Networks

Office & computing· Published 20 Dec

Page 449 of 8764

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Notice peek

ClosedCF · 01c0011bdf2f

SC230157 - Contact Centre Services

Kent County Council

Status

Closed

Estimated

—

Published

17 Feb 2025

Key facts

Notice ID: cf-1e921630-ddaf-4d84-9e4e-01c0011bdf2f
CPV code: 79512000 · Business services
Source: Contracts Finder

Timeline

Published
17 Feb 2025

Description

Kent County Council are seeking a supplier to provide contact centre services to the residents of Kent to commence April 2026. We are seeking a supplier that will deliver a high quality, value for money and efficient service to the residents of Kent. They key outcomes from this contract will be: • 24 hours, 7 days a week service provision (essential provision only Out of Hours) • To be the key telephony service for KCC's customer contacts. • First time resolution where possible. • Emergency calls to be answered as a priority • All contact types to have an answer rate mechanism and target (to be agreed) • Key Performance Indicators to be measured. • A high-quality service which will be measured against a quality framework and relevant targets. • Year on year reduction of non-emergency calls and emails • A contact centre that supports customers in the best interests of the public, harnessing technology to enable them to self- serve or reach their outcome in the quickest possible way. All Expressions of Interest must be registered via the Kent Business Portal https://www.kentbusinessportal.org.uk/ and all interested candidates must submit a Selection Questionnaire via the Kent Business Portal by noon 19th March 2024.