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175,267 noticesclosed · sorted by publication date
Page 449 of 8764
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Notice
CLOSED
24 Jan
£5.0m
Estimated
Closed
CF
LL
LONDON LUTON AIRPORT LIMITED
L24103-T-LH RETENDER Multi Category open retail tender: Unit 25b - excluding F&B
Hotel & restaurant· Published 20 Dec
CLOSED
13 Feb
£280k
Estimated
Closed
CF
HC
Hull City Council
Costello Stadium Athletic Track Refurbishment
Recreational & cultural· Published 20 Dec
CLOSED
31 Jan
—
Estimated
Closed
CF
TA
Tonbridge and Malling Borough Council
TMBC Email and Web Security Solution Supplier Engagement
Software packages· Published 20 Dec
CLOSED
15 Jan
£20.0m
Estimated
Closed
CF
BC
Bristol City Council
GR/HGW/Bristol Avon Flood Strategy Multi-Disciplinary Consultancy Services
Construction work· Published 20 Dec
CLOSED
07 Feb
—
Estimated
Closed
CF
V
VIVID
VIVID - Responsive Roofing Repairs
Construction work· Published 20 Dec
CLOSED
17 Jan
£50k
Estimated
Closed
CF
LB
London Borough of Camden
Community cargo bike rental scheme market engagement
Transport services· Published 20 Dec
CLOSED
14 Feb
£150k
Estimated
Closed
CF
SM
Science Museum Group
Cash Recycling Machines
Repair & maintenance· Published 20 Dec
CLOSED
24 Jan
—
Estimated
Closed
CF
AC
Armagh City, Banbridge and Craigavon Borough Council
Provision of Insurance and related Services to - Armagh City, Banbridge and Craigavon Borough Council
Financial services· Published 20 Dec
CLOSED
04 Dec
—
Estimated
Closed
CF
E
EA
Asset Management Training
Education & training· Published 20 Dec
CLOSED
04 Feb
—
Estimated
Closed
CF
SC
SHIRELAND COLLEGIATE ACADEMY TRUST
Shireland Collegiate Academy Trust Laptop Tender
Office & computing· Published 20 Dec
CLOSED
07 Jan
£40k
Estimated
Closed
CF
SW
South West London Pro
Closed Sterile Needle Guides for Accurate Breast Biopsy Sampling
Medical equipment· Published 20 Dec
CLOSED
31 Jan
—
Estimated
Closed
CF
TU
The University of Northumbria at Newcastle
T24/0049 - SQE exam services for SLO
Education & training· Published 20 Dec
CLOSED
21 Jan
—
Estimated
Closed
CF
WN
West Northamptonshire Council
Pilot for post suicide bereavement support for primary care staff
Health & social· Published 20 Dec
CLOSED
17 Jan
—
Estimated
Closed
CF
MM
MOTT MACDONALD LIMITED
Procurement of 3 Vehicles for delivery and use in Rwanda
Transport equipment· Published 20 Dec
CLOSED
15 Jan
—
Estimated
Closed
CF
TW
THE WESTMINSTER FOUNDATION FOR DEMOCRACY LIMITED
WFD Lebanon - Intergenerational Research - Call for Experts
R&D services· Published 20 Dec
CLOSED
27 Jan
£4.0m
Estimated
Closed
CF
UH
UK HEALTH AND SECURITY AGENCY
IHR Strengthening Events and Logistics Management and Technical Assistance - Pakistan
Business services· Published 20 Dec
CLOSED
20 Mar
—
Estimated
Closed
CF
OS
ORDNANCE SURVEY LIMITED
IT Service Management (ITSM) Platform - 2026 onwards
Software packages· Published 20 Dec
CLOSED
15 Jan
£60k
Estimated
Closed
CF
NM
Newry, Mourne and Down District Council (NMD)
CA15094 - Tender 38/2024 - Communications and Engagement Consultancy for District Wide Showcasing Event and Associated Communication Campaign
Business services· Published 20 Dec
CLOSED
17 Jan
£636k
Estimated
Closed
CF
LB
London Borough of Brent
Social Isolation and Loneliness Prevention Service
Health & social· Published 20 Dec
CLOSED
06 Jan
—
Estimated
Closed
CF
SH
Shropshire Healthcare Procurement Service
RA347394 - Blank White PVC RFID Smart Cards
Security & defence· Published 20 Dec
Page 449 of 8764
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Notice peek

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HM
ClosedCF · d89f04bec175

Briefing and Early Engagement - HMRC Contact Centre as a Service

H M REVENUE & CUSTOMS
Status
Closed
Estimated
—
Published
09 Dec 2024

Key facts

Notice ID
cf-f652594e-a318-47dc-bfa2-d89f04bec175
CPV code
48512000 · Software packages
Source
Contracts Finder

Timeline

  1. Published
    09 Dec 2024

Description

HMRC is continuing its early engagement activities for the development of a single Omni-Channel Contact Centre as a Service (CCaaS) solution to replace its current legacy services. This update marks the next step in the programme, providing additional details for suppliers and inviting participation in an EOI Supplier Briefing Event. Key Information The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products; 2. Service design, implementation and configuration services; 3. Run & Support services, including proactive maintenance and testing; 4. Ongoing Run & Optimise services with an option for incentivised innovation and optimisation The department intends to seek bids from System Integrators (Implementation Partner(s)) in collaboration with CCaaS Software Vendors. Next Steps Two key documents have been made available as part of this notice: 1. CCaaS Programme Briefing Notice - A high-level overview of the programme, including its scope and indicative commercial timelines 2. Supplier Briefing Event Attendance Request Form - Suppliers interested in attending the EOI Supplier Briefing Event must complete and return this form To be invited to the EOI Supplier Briefing Event, suppliers must meet a set of criteria as outlined in the form. Further Details • This stage of early market engagement remains informal and will assist HMRC in understanding market capabilities and refining its specifications • Participation is by invitation only and will be at HMRC's discretion • Procurement under the Competitive Flexible Procedure, in accordance with the Procurement Act 2023, is anticipated to commence in early 2025. Key Dates and Registration • Suppliers wishing to participate must download and complete the Supplier Briefing Event Attendance Request Form by 17th January 2025. Invitations to the EOI Supplier Briefing Event will be issued following a review against the criteria. Disclaimer - This notice is issued as part of HMRC's transparency and engagement processes under the Procurement Act 2023 (PA23), and should be regarded as satisfying part of the statutory requirements prior to the formal launch of the procurement process. - HMRC reserves the right to amend, revise or cancel any part of this engagement, including but not limited to the criteria, scope, timelines or approach outlined in this notice, the CCaaS Programme Briefing Notice or the Supplier Briefing EOI Form. Nothing in this notice or related documents commits HMRC to any specific approach, criteria or timetable. - This notice does not constitute an Expression of Interest (EOI) or the start of the formal procurement process. HMRC reserves the right to amend its engagement approach as the programme evolves. For more information, please see the CCaaS Programme Briefing Notice.

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