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165,209 noticesclosed · sorted by publication date
Page 452 of 8261
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Notice
CLOSED
17 Jan
£200k
Estimated
Closed
CF
UO
UNIVERSITY OF MANCHESTER
Digital Customer Experience Strategy Partner
IT services· Published 19 Dec
CLOSED
08 Jan
£19k
Estimated
Closed
CF
LL
LONDON LUTON AIRPORT LIMITED
L24135-T-MC - Airline Schedules Data
IT services· Published 19 Dec
CLOSED
12 Jan
£125k
Estimated
Closed
CF
WH
W HARVEY & SONS LIMITED
Solar Panel and Battery System W H Harvey and Sons Newlyn Cornwall
Petroleum & fuel· Published 19 Dec
CLOSED
22 Jan
£125k
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WH
W HARVEY & SONS LIMITED
Solar Panel and Battery System W H Harvey and Sons Newlyn Cornwall
Petroleum & fuel· Published 19 Dec
CLOSED
20 Jan
£1.4m
Estimated
Closed
CF
BM
Bolton Metropolitan Borough Council
TC250 - Fire & Security Maintenance Contract
Repair & maintenance· Published 19 Dec
CLOSED
31 Mar
—
Estimated
Closed
CF
FC
Foreign Commonwealth and Development Office
Investment in Forests and Sustainable Land Use Phase 2 (IFSLU2) Component 5 (MEL)
Administration services· Published 19 Dec
CLOSED
31 Jan
—
Estimated
Closed
CF
HF
Higham Ferrers Town Council
Provision of CCTV including live monitoring
Security & defence· Published 19 Dec
CLOSED
24 Jan
—
Estimated
Closed
CF
NN
North Northamptonshire Council
North Northamptonshire Council (NNC) working collectively with West Northamptonshire Council (WNC), are seeking to appoint an organisation to pilot bereavement support (postvention service) for primary care staff for a 1-year period.
Health & social· Published 19 Dec
CLOSED
08 May
—
Estimated
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EA
Environment Agency
Supply of ENV Agriculture WR Resilience
Sewage & refuse· Published 19 Dec
CLOSED
21 Mar
—
Estimated
Closed
CF
MO
Ministry of Defence, DIO,
DGM/2057 - Munition Packaging Service
Business services· Published 19 Dec
CLOSED
19 Dec
—
Estimated
Closed
CF
NS
NHS Supply Chain : NHS Supply Chain
Respiratory Solutions 2026
Medical equipment· Published 19 Dec
CLOSED
19 Mar
—
Estimated
Closed
CF
HC
Herefordshire Council
Transport Technology and Associated Services RFI
Software packages· Published 19 Dec
CLOSED
31 Jan
—
Estimated
Closed
CF
WC
Wiltshire Council
Grounds Maintenance Contract
Agriculture & forestry· Published 19 Dec
CLOSED
14 Feb
—
Estimated
Closed
CF
NH
Notting Hill Genesis
Repairs and Maintenance Works Framework
Repair & maintenance· Published 19 Dec
CLOSED
03 Jan
—
Estimated
Closed
CF
TE
The East and North Hertfordshire NHS Trust ("ENHT")
ENHT - Mount Vernon Cancer Centre Palliative Care Consultant Support
Health & social· Published 19 Dec
CLOSED
28 Apr
—
Estimated
Closed
CF
NC
Norfolk County Council
Multi Provider Framework Agreement for the Provision of Actuarial, Benefits and Governance Consultancy Services primarily in support of the Local Government Pension Scheme (LGPS).
Financial services· Published 19 Dec
CLOSED
29 Jan
£108k
Estimated
Closed
CF
TR
The Riverside Group
TRG Window Replacement Works at Malvern Avenue
Construction materials· Published 19 Dec
CLOSED
31 Jan
—
Estimated
Closed
CF
LB
London Borough of Newham
Supporting Vulnerable Adults DPV: Category 5 Shared Lives (Round 1)
Health & social· Published 19 Dec
CLOSED
08 Jan
—
Estimated
Closed
CF
C
capitalEsourcing
Expression of Interest- the provision of in-person payment kiosk machines
Software packages· Published 19 Dec
CLOSED
24 Feb
—
Estimated
Closed
CF
TC
Tata Consultancy Services Limited
Consultancy Services to procure Senior Project Manager, EU for Civil Society in Libya (Linataawan) Phase 2
IT services· Published 19 Dec
Page 452 of 8261
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Notice peek

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BS
ClosedCF · d8bf82a32354

Contact Centre Services

BIP SOLUTIONS LIMITED
Status
Closed
Estimated
—
Published
14 Feb 2025

Key facts

Notice ID
cf-7743b1a3-2e3b-4e81-8731-d8bf82a32354
CPV code
79342300 · Business services
Source
Contracts Finder

Timeline

  1. Published
    14 Feb 2025

Description

Modification Notice Original description: The provision of Customer Services via telephony and potentially other communication channels. In addition they may provide the following: management of customer contact through social media channels, secure messaging and chat-bots; ad-hoc administration work to support account processing; additional blended work to support contact and repayments processing; outbound calling; web chat. Description of the modifications Increase in the overall value of the contract by an additional £3.7M, for final 3 months of the contract. Original contract value increased to £75M on 04/03/2021 Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances: The Contact Centre Contract has been consumed earlier than intended due to a few additional cost pressures which were not anticipated. The increase in value requested of £3.7M is to enable business as usual to manage demand levels at this time of year. The Regulation 72 (1) a allows an increase such as SLC requires. The increase is less than 50% of the original contract value.

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