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165,209 noticesclosed · sorted by publication date

Page 453 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

28 Jan

—

Estimated

Closed

Health and Safety Executive

THE PROVISION OF A REVIEW OF PREFERENTIAL FLOW MODELS AND GROUNDWATER LEACHING RISK FOR PESTICIDES

Sewage & refuse· Published 19 Dec

CLOSED

10 Jan

—

Estimated

Closed

BIP SOLUTIONS LIMITED

Expression of Interest - Translation and Interpretation Services for UHN & NHFT

Business services· Published 19 Dec

CLOSED

15 Jan

£500k

Estimated

Closed

Solihull College

Works contract for the supply, fit, repair, replace and disposal of fire doors.

Construction materials· Published 19 Dec

CLOSED

21 Jan

—

Estimated

Closed

Warwickshire County Council

WCC - Remote Monitoring and Management (RMM) Solution for Schools ICT

IT services· Published 19 Dec

CLOSED

03 Mar

£250k

Estimated

Closed

Fernwood Parish Council

Installation of new equipment on the village green play area

Musical instruments· Published 19 Dec

CLOSED

24 Jan

—

Estimated

Closed

HUMBER TEACHING NHS FOUNDATION TRUST

Avondale Seclusion Ventilation : Humber Teaching NHS Foundation Trust

Construction work· Published 19 Dec

CLOSED

13 Jan

£1.0m

Estimated

Closed

Redditch Borough Council on behalf of Rubicon Leisure

Proposed contract for the provision of a seasonal pantomime at the Palace Theatre in Redditch on behalf of Rubicon Leisure Ltd

Recreational & cultural· Published 19 Dec

CLOSED

28 Jan

£930k

Estimated

Closed

Durham County Council

Healthwatch County Durham

Health & social· Published 19 Dec

CLOSED

05 Mar

£25.8m

Estimated

Closed

Swindon Borough Council

Framework for Provision of Ad-Hoc Repair Works

Construction work· Published 19 Dec

CLOSED

19 Dec

£1

Estimated

Closed

Lancaster City Council

The Roods in Warton Play Area

Musical instruments· Published 19 Dec

CLOSED

22 Jan

£10.9m

Estimated

Closed

London Borough of Croydon

Children's Home Care Provision (Accommodation based residential care for Young People)

Health & social· Published 19 Dec

CLOSED

17 Jan

—

Estimated

Closed

Ministry of Defence, DIO,

713285451 - Future Air Dominance System (FADS) - RFI - Market Engagement

Security & defence· Published 19 Dec

CLOSED

06 Jan

—

Estimated

Closed

BRITISH COUNCIL(THE)

Printing of branded collaterals, Merchandise and Event Venue Set up

Printed matter· Published 19 Dec

CLOSED

22 Jan

—

Estimated

Closed

Health and Safety Executive

THE PROVISION OF AN INVESTIGATION INTO THE EFFECTS OF THE SIGNIFICANCE OF DEGREES OF ETHOXYLATION AND PROPOXYLATION ON PHYSIO-CHEMICAL PROPERTIES OF FORMULATIONS.

Chemical products· Published 19 Dec

CLOSED

20 Jan

£3.2m

Estimated

Closed

Hertfordshire County Council - Children's Services

HCC - 12/24 - Provision of Framework Agreement for the Provision of Supported Accommodation and Practice Flats for 16+ Young People

Health & social· Published 19 Dec

CLOSED

13 Jan

—

Estimated

Closed

Surrey County Council

Market Oversight Request For Information

Software packages· Published 19 Dec

CLOSED

31 Jan

£300k

Estimated

Closed

Food Standards Agency

Sanitary Surveys & Reviews for Bivalve Mollusc Harvesting in England and Wales

R&D services· Published 19 Dec

CLOSED

30 Jan

—

Estimated

Closed

ASHFORD AND ST PETER'S HOSPITALS NHS FOUNDATION TRUST

Future Opportunity Notice with Request for Preliminary Information and expressions of interest concerning a replacement application for remote monitoring of the condition of patients who have gestational diabetes mellitus for maternity team of Ashford and St Peter's Hospitals NHS Foundation Trust

Medical equipment· Published 19 Dec

CLOSED

05 Jan

£1.6m

Estimated

Closed

DEPARTMENT FOR ENVIRONMENT, FOOD AND RURAL AFFAIRS

Reducing Noise from Offshore Wind Piling: A Pilot

R&D services· Published 19 Dec

CLOSED

01 Mar

—

Estimated

Closed

Department for Education

FE0005 Cornwall College - PCSA (con_26340)

Architecture & engineering· Published 19 Dec

Page 453 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025