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175,267 noticesclosed · sorted by publication date

Page 458 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

17 Jan

£250k

Estimated

Closed

University College London Hospitals NHS Foundation Trust

UCLH-6590 - Data Management & Analytics Partner

IT services· Published 18 Dec

CLOSED

18 Dec

£9.6m

Estimated

Closed

LEIDOS SUPPLY, LIMITED

The Supply of Close Combat Gloves

Clothing & footwear· Published 18 Dec

CLOSED

13 Jan

—

Estimated

Closed

EU SUPPLY LIMITED

Taste BD: Annual Outdoor Food and Drink Festival Contract

Business services· Published 17 Dec

CLOSED

21 Jan

—

Estimated

Closed

The University of Northumbria at Newcastle

SEM Picomechanical Indenter (NU-Pico)

Laboratory equipment· Published 17 Dec

CLOSED

17 Jan

£100k

Estimated

Closed

Lancaster City Council

Streets Are Ours - Morecambe Westend (UKSPF Yr3)

Construction work· Published 17 Dec

CLOSED

23 Dec

£24k

Estimated

Closed

Medway Council

the development and design of a coproduced toolkit for Relationships and Sex Education

Education & training· Published 17 Dec

CLOSED

17 Jan

—

Estimated

Closed

Arts University Bournemouth

Prequalification Questionnaire - Facilities management services

Business services· Published 17 Dec

CLOSED

04 Feb

£250k

Estimated

Closed

EU SUPPLY LIMITED

TD041-20 Doughty Road Depot Electrical Switchgear and Sub Mains

Construction work· Published 17 Dec

CLOSED

27 Jan

—

Estimated

Closed

ORDNANCE SURVEY LIMITED

Subscription Management Platform for Ordnance Survey (OS) Maps

Software packages· Published 17 Dec

CLOSED

17 Dec

—

Estimated

Closed

Department for Education

Further Education Teacher Recruitment - Lead Creative and Strategy Agency

Business services· Published 17 Dec

CLOSED

24 Jan

£624k

Estimated

Closed

Buckinghamshire Council

Approved Provider List for the Provision of Bikeability Training for Schools

Education & training· Published 17 Dec

CLOSED

10 Jan

£50k

Estimated

Closed

BIP SOLUTIONS LIMITED

GB-Camberley: Purchase of Dual Refuse Bins

Transport equipment· Published 17 Dec

CLOSED

11 Nov

—

Estimated

Closed

BIP SOLUTIONS LIMITED

Security Consultants Framework

Business services· Published 17 Dec

CLOSED

23 Jan

—

Estimated

Closed

Fareham Borough Council

e-ITT - Civil Engineering Consultant Services For Swordfish Development Area at Solent Airport

Architecture & engineering· Published 17 Dec

CLOSED

13 Feb

£81.5m

Estimated

Closed

Southend-on-sea Borough Council

Local Electric Vehicle Infrastructure in Southend-on-Sea (LEVI)

Petroleum & fuel· Published 17 Dec

CLOSED

10 Dec

£375k

Estimated

Closed

NHS England

Energy Managers Training

Education & training· Published 17 Dec

CLOSED

28 Feb

—

Estimated

Closed

Foreign Commonwealth and Development Office

Opportunity Notice for Education for All South Sudan (EFASS) National Component Contract

Administration services· Published 17 Dec

CLOSED

10 Jan

—

Estimated

Closed

City of Bradford Metropolitan District Council

e-Bike Share Scheme - Bradford

Repair & maintenance· Published 17 Dec

CLOSED

17 Dec

—

Estimated

Closed

FTS · Services

The Arts Council of England

Security Consultants Framework

· Published 17 Dec

CLOSED

16 Jan

—

Estimated

Closed

City University

International PR Support

Business services· Published 17 Dec

Page 458 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025