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175,267 noticesclosed · sorted by publication date

Page 459 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

10 Jan

—

Estimated

Closed

Teignbridge District Council

Early Market Engagement - Sortline for Teignbridge District Council Depot

Industrial machinery· Published 17 Dec

CLOSED

07 Feb

£35k

Estimated

Closed

Lancaster City Council

Drainage and Paths Winchester Field

Construction work· Published 17 Dec

CLOSED

23 Jan

—

Estimated

Closed

First Choice Homes Oldham

Provision of Energy Performance Certificate Surveys

Architecture & engineering· Published 17 Dec

CLOSED

13 Jan

—

Estimated

Closed

JNCC SUPPORT CO

Ocean Country Partnership Programme in Belize: Achieving IUCN Green Listing Phase 2

Sewage & refuse· Published 17 Dec

CLOSED

03 Feb

—

Estimated

Closed

Lincolnshire Police

CCM931 Physiotherapy Services - Lincolnshire Police

Health & social· Published 17 Dec

CLOSED

17 Dec

—

Estimated

Closed

FTS · Services

City of Glasgow College

The Provision of Laundry Services for Riverside Student Accommodation

Other services· Published 17 Dec

CLOSED

24 Jan

£3.0m

Estimated

Closed

Nuclear Restoration Services Limited (Dounreay)

Reserved Procurement - Non Active Drain Effluent Treatment Plants Works

Construction work· Published 17 Dec

CLOSED

17 Dec

—

Estimated

Closed

Department for Energy Security & Net Zero

Climate Change Pull Facility (CIPF) - Evaluation Partner

Administration services· Published 17 Dec

CLOSED

27 Jan

—

Estimated

Closed

Chorley Council

Invitation to Tender for the Provision of Trade Waste Collection, Recycling and Disposal Services

Sewage & refuse· Published 17 Dec

CLOSED

24 Jan

—

Estimated

Closed

BLUELIGHT COMMERCIAL LIMITED

Digital and Graphic Design Services

Business services· Published 17 Dec

CLOSED

31 Dec

£500k

Estimated

Closed

ODIHAM COMMUNITY INTEREST COMPANY

Repair and remedial maintenance to The Bell Public House, Odiham

Construction work· Published 17 Dec

CLOSED

31 Jan

£92k

Estimated

Closed

Nottingham University Hospital NHS Trust

Nurse Call System Servicing and Maintenance

Repair & maintenance· Published 17 Dec

CLOSED

03 Feb

—

Estimated

Closed

London Borough of Newham

Framework for Independent Living Support Service (ILSS)

Health & social· Published 17 Dec

CLOSED

17 Jan

—

Estimated

Closed

Worcestershire County Council

PL0317 Urban Tree Challenge Fund - Highway Tree Planting

Agriculture & forestry· Published 17 Dec

CLOSED

27 Jan

£50k

Estimated

Closed

Historic England

Media Monitoring and Database

Business services· Published 17 Dec

CLOSED

22 Jan

—

Estimated

Closed

London Borough of Barking and Dagenham

Development of the Galleon Arts Centre

Architecture & engineering· Published 17 Dec

CLOSED

09 Jan

—

Estimated

Closed

Shropshire Healthcare Procurement Service

RA347291 - Embryo Transfer Items

Medical equipment· Published 17 Dec

CLOSED

15 Jan

£50k

Estimated

Closed

Cornwall Council

EPOS Till Solutions Tender Specification and Scope for Cornwall Airport.

Construction materials· Published 17 Dec

CLOSED

13 Jan

£40k

Estimated

Closed

UKIB

C0859 -P0631 - Board Performance Review 2025

Business services· Published 17 Dec

CLOSED

04 Feb

—

Estimated

Closed

Lee Valley Regional Park Authority

Provision for Phased strip up and replacement of 36,000m2 of resin bonded Gold Top tarmac to Lee Valley owned areas on Queen Elizabeth Olympic Park

Construction work· Published 17 Dec

Page 459 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025