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175,267 noticesclosed · sorted by publication date

Page 462 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

17 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: DEOP Imjin Barracks - 42171.01 Painting and Decorating

Construction work· Published 17 Dec

CLOSED

17 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: DEOP Imjin Barracks - 42071.01 Partitions & Ceilings

Construction work· Published 17 Dec

CLOSED

02 Jan

—

Estimated

Closed

BRITISH COUNCIL(THE)

Japan Offline and Digital Marketing Activities Support

Business services· Published 17 Dec

CLOSED

02 Jan

—

Estimated

Closed

BRITISH COUNCIL(THE)

Marketing Support Activities

Business services· Published 17 Dec

CLOSED

17 Jan

—

Estimated

Closed

Ministry of Defence, DIO,

Request for Information (RFI) - Data Labelling

IT services· Published 16 Dec

CLOSED

29 Jan

—

Estimated

Closed

Lyminge Parish Council

Grounds Maintenance Contract 2025 - 2029

Agriculture & forestry· Published 16 Dec

CLOSED

05 Jan

£90k

Estimated

Closed

SWIFT CATERING SUPPLIES LTD

3 Tier Racking

Furniture & furnishings· Published 16 Dec

CLOSED

10 Jan

£2.4bn

Estimated

Closed

Sellafield Limited

PACE PIN 6 Market Engagement Information

Construction work· Published 16 Dec

CLOSED

27 Jan

—

Estimated

Closed

Broadacres Housing Association

Broadacres Retrofit & Decarbonisation Information Guidance December 2024

Construction work· Published 16 Dec

CLOSED

17 Jan

—

Estimated

Closed

West Midlands Pension Fund

West Midlands Pension Fund - Development Manager Services Contract

Real estate· Published 16 Dec

CLOSED

03 Feb

£6.5m

Estimated

Closed

Stevenage Borough Council

SBC1224 Land Disposal and Development of 38 unit scheme

Construction work· Published 16 Dec

CLOSED

24 Jan

—

Estimated

Closed

Test Valley Borough Council

Commercial Rent Review Services

Real estate· Published 16 Dec

CLOSED

03 Feb

£440k

Estimated

Closed

East Riding of Yorkshire Council

Term Service Contract for the Maintenance and Periodic Inspection and Testing of Emergency Lighting Systems - Retender

Repair & maintenance· Published 16 Dec

CLOSED

28 Jan

—

Estimated

Closed

Worcestershire County Council

PL0318 - Demolition of Unit 1, Shrub Hill Road, Worcester.

Construction work· Published 16 Dec

CLOSED

14 Jan

£50k

Estimated

Closed

Improvement and Development Agency for Local Government (IDeA)

GB-London: Creating a High Impact Change Model around Strength-Based Practice

Health & social· Published 16 Dec

CLOSED

10 Jan

£80k

Estimated

Closed

Luton Council

03227 Passenger Transport Unit (PTU) Building 6 - Kingsway Depot Luton, Mechanical services

Construction work· Published 16 Dec

CLOSED

10 Jan

£213k

Estimated

Closed

SCHOOL-LED DEVELOPMENT TRUST

NIOT - PGTA End Point Assessment Service

Education & training· Published 16 Dec

CLOSED

09 Jan

£25k

Estimated

Closed

Board of Trustees of the Royal Botanic Gardens Kew

GB-LONDON: RBGKEW1379 - Medium resolution Digital Elevation/ Digital Terrain Model coverage for fire spread modelling in the Itremo highlands region, Madagascar

Architecture & engineering· Published 16 Dec

CLOSED

22 Jan

£5.0m

Estimated

Closed

University of Huddersfield

GB-Huddersfield: Civil Engineering Works at the University of Huddersfield

Construction work· Published 16 Dec

CLOSED

24 Jan

—

Estimated

Closed

Prince Henry's High School

Prince Henry High School ~ Cleaning Tender

Sewage & refuse· Published 16 Dec

Page 462 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025