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175,267 noticesclosed · sorted by publication date

Page 464 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

15 Jan

£100k

Estimated

Closed

The Honey Pot PZ Ltd

Rennovation of The Honey Pot Penzance

Construction work· Published 16 Dec

CLOSED

15 Jan

£340k

Estimated

Closed

London Borough of Waltham Forest

William Morris Gallery Mechanical and Electrical Works

Recreational & cultural· Published 16 Dec

CLOSED

02 Apr

£103.0m

Estimated

Closed

Sellafield Limited

PIN (2) Market Engagement Event 9th January 2025 - VLA Analysis

Architecture & engineering· Published 16 Dec

CLOSED

16 Dec

—

Estimated

Closed

Post Office Limited

Back-Office applications support and modernisation

Software packages· Published 16 Dec

CLOSED

24 Jan

£250k

Estimated

Closed

Stevenage Borough Council

SBC1224 Provision of Estate Agent Services for the Advertisement and Sale of a 24 Unit Scheme

Real estate· Published 16 Dec

CLOSED

10 Jan

£100k

Estimated

Closed

Watford Borough Council

GB-Watford: Waste Bin Labelling Services

Office & computing· Published 16 Dec

CLOSED

16 Dec

—

Estimated

Closed

FTS · Services

Mid Ulster District Council

Customer Experience Platform

Business services· Published 16 Dec

CLOSED

19 Dec

—

Estimated

Closed

Dorset HeathCare University NHS Foundation Trust

Title: Specialist Mental Health Services for Inpatient eating Disorder

Health & social· Published 16 Dec

CLOSED

30 Jan

£1.2m

Estimated

Closed

The House of Lords

GSV2686 - Serials Subscription Agent

Business services· Published 16 Dec

CLOSED

09 Jan

£10k

Estimated

Closed

New Forest National Park Authority

NFSSF - 01 Lowland Heathland Restoration, Stanswood Valley on the Cadland Estate

Real estate· Published 16 Dec

CLOSED

07 Feb

£4.5m

Estimated

Closed

Blackburn With Darwen Borough Council

Management of Blackburn with Darwen Household Waste Recycling Centres

Sewage & refuse· Published 16 Dec

CLOSED

16 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: DEOP Imjin Barracks - 41012.01 Precast Concrete

Construction work· Published 16 Dec

CLOSED

13 Jan

—

Estimated

Closed

BIP SOLUTIONS LIMITED

Market Engagement Session - LS053 Framework for Provision of Stewards at London Stadium Events

Business services· Published 16 Dec

CLOSED

22 Jan

£973k

Estimated

Closed

Blackburn With Darwen Borough Council

Tier 4 Detoxification Inpatient Residential Rehabilitation

Health & social· Published 16 Dec

CLOSED

27 Jan

£250k

Estimated

Closed

West Northamptonshire Council

The All-Age Mental Health and Suicide Prevention Framework

Education & training· Published 16 Dec

CLOSED

24 Dec

£1.0m

Estimated

Closed

Surrey County Council

Smoking Cessation Service for the treatment of Tobacco Dependency for Inclusion Health Groups (Most Suitable Provider)

Health & social· Published 16 Dec

CLOSED

17 Dec

—

Estimated

Closed

Sandwell Metropolitan Borough Council

Principal Commercial and Contracts Lawyer (Public Health) (SJA- 16/12/24)

Business services· Published 16 Dec

CLOSED

16 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: DEOP Imjin Barracks - 42158.01 - Signage

Transport equipment· Published 16 Dec

CLOSED

17 Jan

£200k

Estimated

Closed

Mole Valley District Council

MVDC - CCTV Goods and Associated Services

Radio & TV equipment· Published 16 Dec

CLOSED

16 Jan

—

Estimated

Closed

The Maplesden Noakes School - Cleaning Services

Sewage & refuse· Published 16 Dec

Page 464 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025