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175,267 noticesclosed · sorted by publication date

Page 465 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

10 Jan

—

Estimated

Closed

NHS England

RFI Children & Young People's Gender Services - Training and Education Framework

Education & training· Published 16 Dec

CLOSED

30 Jan

—

Estimated

Closed

NEUPC Ltd

Building Refurbishment Works & Services

Construction work· Published 16 Dec

CLOSED

22 Jan

£350k

Estimated

Closed

North East Ambulance Service

Medicines Management IT System

IT services· Published 16 Dec

CLOSED

16 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: DEOP Imjin Barracks - 41070.01 Brick and Blockwork

Construction work· Published 16 Dec

CLOSED

10 Jan

—

Estimated

Closed

WINSLOW TOWN COUNCIL

Supply and Install Playground

Recreational & cultural· Published 16 Dec

CLOSED

06 Jan

—

Estimated

Closed

BIP SOLUTIONS LIMITED

Market Engagement Exercise for the Provision of Event Security and Stewarding Services

Business services· Published 16 Dec

CLOSED

06 Jan

—

Estimated

Closed

BIP SOLUTIONS LIMITED

Market Engagement Exercise for the Provision of Cleaning Services

Sewage & refuse· Published 16 Dec

CLOSED

16 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: DEOP Imjin Barracks - 43191.01 BWICS

Construction work· Published 16 Dec

CLOSED

30 Mar

—

Estimated

Closed

BIP SOLUTIONS LIMITED

LS053 - Framework for the Provision of Stewards at Events

Business services· Published 16 Dec

CLOSED

16 Jan

—

Estimated

Closed

Partnership Learning Trust

Partnership Learning Trust - Catering Services

Hotel & restaurant· Published 16 Dec

CLOSED

31 Jan

—

Estimated

Closed

BIP SOLUTIONS LIMITED

Provision and Management of Large Format Advertising at Cheyne Walk, London SW10

Business services· Published 16 Dec

CLOSED

07 Feb

—

Estimated

Closed

Ministry of Defence, DIO,

RFI - Climate Change, Energy and Environment Innovation -British Army Industry Engagement

Petroleum & fuel· Published 16 Dec

CLOSED

14 Jan

£304k

Estimated

Closed

Westmorland and Furness Council

Provision of Night Services in the Furness Area

Health & social· Published 16 Dec

CLOSED

16 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: DEOP Imjin Barracks - 40011.01 Demolition

Construction work· Published 16 Dec

CLOSED

31 Jan

£4.0m

Estimated

Closed

Moat Homes Limited

Roofing including Guttering

Construction work· Published 16 Dec

CLOSED

20 Jan

£132k

Estimated

Closed

Westmorland and Furness Council

Direct Payment Support Services

Health & social· Published 16 Dec

CLOSED

27 Jan

£4.0m

Estimated

Closed

Moat Homes Limited

Boundaries including Fencing and Groundworks

Construction work· Published 16 Dec

CLOSED

10 Jan

—

Estimated

Closed

Foreign Commonwealth and Development Office

Third Party Monitoring, Evaluation & Learning for the Green Growth Programme in the Democratic Republic of Congo

Administration services· Published 16 Dec

CLOSED

16 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: DEOP Imjin Barracks - 42057.01 Carpentry and Joinery

Construction work· Published 16 Dec

CLOSED

17 Jan

—

Estimated

Closed

Lincolnshire County Council

Tyres Maintenance and Associated Services

Transport equipment· Published 16 Dec

Page 465 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025