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175,267 noticesclosed · sorted by publication date

Page 469 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

20 Jan

£600k

Estimated

Closed

Weaver Vale Housing Trust e-Tendering

Windows and Doors 2025

Repair & maintenance· Published 13 Dec

CLOSED

24 Jan

—

Estimated

Closed

Ministry of Justice

Supply of Handheld Mobile (Radio Frequency) Detectors

Radio & TV equipment· Published 13 Dec

CLOSED

17 Jan

—

Estimated

Closed

East Suffolk & North Essex NHS FT

CA15060 - ESNEFT2315 - Lift Refurbishments Maternity Lifts 1 and 2

Construction work· Published 13 Dec

CLOSED

24 Jan

—

Estimated

Closed

Forestry Commission, acting through Forestry England (hereinafter referred to as Forestry England)

Framework for Tree Surgery and Tree Safety works - Central England Forest District

Agriculture & forestry· Published 13 Dec

CLOSED

31 Jan

£2.0m

Estimated

Closed

University Hospitals Birmingham NHS Foundation Trust

UHB Continuous Improvement Partner

Business services· Published 13 Dec

CLOSED

20 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: WC1064330 - AKI- CIDP Tool Ref: 1031980- (AK)-RECONSTRUCTION/PATCH REPAIRS OF THE ASOMATOS ROAD - CYPRUS

Construction work· Published 13 Dec

CLOSED

30 Jan

—

Estimated

Closed

Sheffield City Council

Care Suites Market Engagement Events

Real estate· Published 13 Dec

CLOSED

17 Jan

£275k

Estimated

Closed

West Yorkshire Combined Authority

Improving Wellbeing Through Active Travel

Other services· Published 13 Dec

CLOSED

17 Dec

—

Estimated

Closed

Hywel Dda University Health Board

RA347239 - Maintenance of Oscar Cement Removal Systsems

Medical equipment· Published 13 Dec

CLOSED

31 Jan

£700.0m

Estimated

Closed

Leicestershire County Council

Residential Care for Leicestershire Residents

Health & social· Published 13 Dec

CLOSED

12 Dec

£77k

Estimated

Closed

Environment Agency

YNE - AOMR Lot 2 Asset Recon DA Primrose Hill

Construction work· Published 13 Dec

CLOSED

17 Jan

—

Estimated

Closed

Police and Crime Commissioner for North Wales Police & North Wales Police

Family Court Pathfinder: Independent Domestic Violence Advisor (IDVA) Grant 2025-2026

Health & social· Published 13 Dec

CLOSED

31 Jan

—

Estimated

Closed

Government of Jersey

GoJ - NHFP - Overdale Acute Hospital - Main Works Delivery Partner

Construction materials· Published 13 Dec

CLOSED

13 Dec

£1.5m

Estimated

Closed

LEIDOS SUPPLY, LIMITED

The Supply of Pesticides, Insecticides and Rodenticides

Chemical products· Published 13 Dec

CLOSED

17 Jan

£160.0m

Estimated

Closed

HEART ACADEMIES TRUST

Framework for the Provision of Waste Management Services

Sewage & refuse· Published 13 Dec

CLOSED

17 Jan

—

Estimated

Closed

Carshalton Boys Sports College

Carshalton Boys sports College & Sutton Grammar School - Cleaning Tender

Sewage & refuse· Published 13 Dec

CLOSED

20 Jan

£100k

Estimated

Closed

New Forest District Council

e-ITT for the Provision of Maintenance, Repair & Overhaul (MRO) of Hand Wash Units located in public conveniences owned and operated by New Forest District Council

Construction work· Published 13 Dec

CLOSED

17 Jan

—

Estimated

Closed

Newry, Mourne and Down District Council (NMD)

Provision of Insurance and related Services to - Newry Mourne & Down District Council (via Insurance Services 3 CCS RM6138 via DPS)

Financial services· Published 13 Dec

CLOSED

24 Jan

—

Estimated

Closed

Sandwell Metropolitan Borough Council

Housing Transformation Consultancy

Business services· Published 13 Dec

CLOSED

15 Jan

£60k

Estimated

Closed

Sandwell Metropolitan Borough Council

Adaptive Cycling

Recreational & cultural· Published 13 Dec

Page 469 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025