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175,267 noticesclosed · sorted by publication date

Page 472 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

24 Feb

£1.6m

Estimated

Closed

Wandsworth Council

Voluntary and Community Sector - Infrastructure and Capacity Building Service

Administration services· Published 12 Dec

CLOSED

31 Jan

—

Estimated

Closed

Cheshire West and Chester Council

Supply, Install, Maintain and Operate Electric Vehicle Chargepoints

Transport equipment· Published 12 Dec

CLOSED

22 Jan

£1.4m

Estimated

Closed

London Borough of Hillingdon

The London Borough of Hillingdon is seeking one provider for each lot to collaborate with\n other local organisations to tender for the provision of Information, Advice. Guidance and\n Wellbeing provider in Hillingdon to provide a universal high quality, consistent and\n integrated Information, Advice and Guidance Service. This service would play an important\n role in maximising peoples independence and help to prevent reliance as well as\n dependency.\n For full details of the lot please review the tender documents available in Proactis.\n \n Lot 2\n Information, advice, guidance and wellbeing support - young people/ care leavers and\n homelessness s

Real estate· Published 12 Dec

CLOSED

13 Jan

£250k

Estimated

Closed

Financial Conduct Authority

Specialist Economist Advice for Open Banking and Open Finance

Business services· Published 12 Dec

CLOSED

07 Jan

£25k

Estimated

Closed

Improvement and Development Agency for Local Government (IDeA)

GB-London: Direct Payments

Health & social· Published 12 Dec

CLOSED

09 Jan

—

Estimated

Closed

Newcastle City Council

008884 - Debtor tracing and customer tracing - Market Engagement

Financial services· Published 12 Dec

CLOSED

21 Feb

—

Estimated

Closed

South Gloucestershire Council

Design & Installation of Kingswood Park Play Area 2024/2025

Transport equipment· Published 12 Dec

CLOSED

09 Jan

£120k

Estimated

Closed

City of Bradford Metropolitan District Council

Solar PV Installation at Keighley Leisure Centre

Petroleum & fuel· Published 12 Dec

CLOSED

03 Feb

—

Estimated

Closed

City University

Graduation venue

Education & training· Published 12 Dec

CLOSED

22 Jan

£1.7m

Estimated

Closed

UK HEALTH AND SECURITY AGENCY

IHR Strengthening Events and Logistics Management - Indo-Pacific

Business services· Published 12 Dec

CLOSED

21 Jan

—

Estimated

Closed

Warrington Borough Council

School Transport to Leisure Facilities for School Swimming Lessons

Transport services· Published 12 Dec

CLOSED

09 Jan

—

Estimated

Closed

Delabole Parish Council

Grass cutting, footpath and weed control contract

Agriculture & forestry· Published 12 Dec

CLOSED

13 Jan

£330k

Estimated

Closed

Bolton Metropolitan Borough Council

TC077 - Bolton Cares Provision of Building Cleaning Services

Sewage & refuse· Published 12 Dec

CLOSED

09 Jan

£195k

Estimated

Closed

City of Bradford Metropolitan District Council

Ceramic Micro-filtration system to replace existing sand filtration system at Keighley Leisure Centre Pool

Mining machinery· Published 12 Dec

CLOSED

17 Jan

—

Estimated

Closed

WAKEFIELD COUNCIL

Planning Authoring, Publishing and Consultation Management Software

Software packages· Published 12 Dec

CLOSED

28 Jan

—

Estimated

Closed

Leeds City Council

Supply and Installation of Modular Ramps for Leeds City Council Public Sector Adaptations

Construction work· Published 12 Dec

CLOSED

17 Jan

£68k

Estimated

Closed

Leeds City Council

Legible Leeds Pedestrian Wayfinding Mapping and Design Services

Printed matter· Published 12 Dec

CLOSED

10 Feb

—

Estimated

Closed

Birmingham City Council

P1294 - Highways Infrastructure Works on Bristol Road, Selly Oak

Construction work· Published 12 Dec

CLOSED

07 Jan

£50k

Estimated

Closed

Improvement and Development Agency for Local Government (IDeA)

GB-London: ASC Commissioning Self Assessment Resource

Health & social· Published 12 Dec

CLOSED

10 Jan

£5.0m

Estimated

Closed

Stonewater Ltd

GB-Leicester: Planned Kitchens & Bathrooms North North 2025-2029

Construction work· Published 12 Dec

Page 472 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025