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165,209 noticesclosed · sorted by publication date

Page 48 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

25 Feb

—

Estimated

Closed

Avon and Wiltshire Mental Health Partnership NHS trust

RA356590 - Defibrillators and consumables

Medical equipment· Published 24 Feb

CLOSED

31 Mar

£49k

Estimated

Closed

Skipton Town Council

Restoration of War Memorial

Repair & maintenance· Published 24 Feb

CLOSED

31 Mar

£33k

Estimated

Closed

Sandhurst Community Hall

Procurement for the Refurbishment of Council Offices

Construction work· Published 24 Feb

CLOSED

31 Mar

£18k

Estimated

Closed

Sandhurst Community Hall

Procurement for the refurbishment of ladies toilets

Construction work· Published 24 Feb

CLOSED

02 Apr

£900k

Estimated

Closed

London Borough of Bexley

6362 - Replacement of Bearings and Expansion Joint - Harrow Manorway Flyover/Felixstowe Road Abbey Wood

Construction work· Published 24 Feb

CLOSED

24 Feb

—

Estimated

Modification

FTS

Ministry of Defence, DIO,

Maritime Trade Information Centre (MTIC) Digital Technical Service

· Published 24 Feb

CLOSED

24 Feb

—

Estimated

Modification

FTS

Ministry of Defence, DIO,

Technical Support Service for Operational Reference & Encyclopaedic Data

· Published 24 Feb

CLOSED

24 Feb

—

Estimated

Modification

FTS

Ministry of Defence, DIO,

Support to the Maritime Operations Domain

· Published 24 Feb

CLOSED

30 Mar

—

Estimated

Closed

GLDM

EXPRESSIONS OF INTEREST CONTRACT FOR THE PROVISION OF GROUNDS MAINTENANCE SERVICES ON BEHALF OF THE PALLADIAN ACADEMY TRUST

Agriculture & forestry· Published 24 Feb

CLOSED

24 Feb

—

Estimated

Modification

FTS

Ministry of Defence, DIO,

Public Royal Navy Website Development Support Service

· Published 24 Feb

CLOSED

27 Mar

—

Estimated

Closed

South Cambridgeshire District Council

South Cambridgeshire District Council - Advertising Sales Contract

Business services· Published 24 Feb

CLOSED

24 Feb

—

Estimated

Modification

FTS

Braintree District Council

EPP0322 NEEB Business Support (Tender)

· Published 24 Feb

CLOSED

27 Mar

—

Estimated

Closed

South Cambridgeshire District Council

South Cambridgeshire District Council - South Cambs Magazine Delivery Contract

Postal & telecomms· Published 24 Feb

CLOSED

24 Feb

—

Estimated

Modification

FTS

Leeds City Council

Non Housing Roofing Responsive Repairs

· Published 24 Feb

CLOSED

23 Feb

—

Estimated

Modification

FTS

Tunbridge Wells Borough Council

Invitation to Tender For Relining of Pond at Kent & Sussex Crematorium

· Published 23 Feb

CLOSED

20 Mar

—

Estimated

Closed

Lycee Francais Charles de Gaulle

REFURBISHMENT OF THE WELLBEING CENTRE OF SOUTH KENSINGTON SITE LFCG

Construction work· Published 23 Feb

CLOSED

03 Mar

—

Estimated

Closed

BALFOUR BEATTY CIVIL ENGINEERING LIMITED

Balfour Beatty - Roads North of the Thames-LTC - Demolition Works

Construction work· Published 23 Feb

CLOSED

23 Feb

—

Estimated

Modification

FTS

Wrexham County Borough Council

Framework for the Repair and Maintenance of Public Rights of Way

· Published 23 Feb

CLOSED

13 Mar

—

Estimated

Closed

Broseley Town Council

Conversion of Existing Storage Unit to Public Toilet Facility

Construction work· Published 23 Feb

CLOSED

23 Feb

—

Estimated

Modification

FTS

Transport for London

Customer Toilet - Refurbishment

· Published 23 Feb

Page 48 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025