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175,267 noticesclosed · sorted by publication date

Page 480 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

06 Jan

—

Estimated

Closed

Stockport Metropoliton Borough Council

Stockport Green Belt Harm Assessment update

R&D services· Published 10 Dec

CLOSED

23 Dec

—

Estimated

Closed

Sheffield City Council

Multicultural Books

Printed matter· Published 10 Dec

CLOSED

14 Jan

£850k

Estimated

Closed

University Hospitals Birmingham NHS Foundation Trust

Blood Gas Testing (POCT) Managed Service

Laboratory equipment· Published 10 Dec

CLOSED

20 Jan

£100k

Estimated

Closed

UK Research & Innovation

GB-Cambridge: UKRI-4553 BAS SB3 Gas Storage Construction

Construction work· Published 10 Dec

CLOSED

06 Jan

—

Estimated

Closed

Telford & Wrekin Council

Market Engagement - Habitat Improvement Works (BNG)

Agriculture & forestry· Published 10 Dec

CLOSED

22 Dec

£36k

Estimated

Closed

London Borough of Lambeth

Neighbourhood and Wellbeing Alliance Community Connector

Health & social· Published 10 Dec

CLOSED

18 Dec

£30k

Estimated

Closed

Foundation Group Procurement Shared Service

EROS reverse osmosis system

Repair & maintenance· Published 10 Dec

CLOSED

06 Jan

—

Estimated

Closed

BRITISH COUNCIL(THE)

UK_Supply of experts for Schools Connect UK at the British Council

Education & training· Published 10 Dec

CLOSED

03 Jan

£100k

Estimated

Closed

The Careers & Enterprise Company

GB-London: Work Experience Insights

Business services· Published 10 Dec

CLOSED

15 Jan

£25k

Estimated

Closed

Cheltenham Borough Council

Cheltenham Suitable Alternative Natural Greenspace (SANG) Action Plan

R&D services· Published 10 Dec

CLOSED

24 Jan

£255k

Estimated

Closed

Department of Health and Social Care (T&T)

DHSC: ASC: Case management system foundation specification

Health & social· Published 10 Dec

CLOSED

20 Jan

—

Estimated

Closed

EU SUPPLY LIMITED

Climate Change Adaptation Study 2024

R&D services· Published 10 Dec

CLOSED

13 Jan

£100k

Estimated

Closed

St Mary's University

SUPPLY OF WASTE AND RECYCLING COLLECTION AND DISPOSAL SERVICES

Sewage & refuse· Published 10 Dec

CLOSED

10 Dec

—

Estimated

Closed

FTS · Services

Derry City and Strabane District Council

T24-121BUS PEACEPLUS Ballyarnett Women’s Programme

Health & social· Published 10 Dec

CLOSED

28 Jan

£200k

Estimated

Closed

Breckland District Council

140-BK-24 Roads and Footpaths Repairs and Maintenance

Repair & maintenance· Published 10 Dec

CLOSED

22 Jan

£12.0m

Estimated

Closed

FCDO Services

ITT for the Provision of Broadband Internet Services via Low Earth Orbit LEO Satellites

Radio & TV equipment· Published 10 Dec

CLOSED

17 Dec

—

Estimated

Closed

Leeds City Council

Supply, Installation and Refurbishment of a Shipping Container for a new Classroom facility at St Mary's Church of England Primary School

Construction materials· Published 10 Dec

CLOSED

10 Dec

£30k

Estimated

Closed

Gloucestershire County Council

Supplying of Heavy Kitchen Equipment for Schools in Gloucestershire 2024

Furniture & furnishings· Published 10 Dec

CLOSED

11 Dec

—

Estimated

Closed

Sandwell Metropolitan Borough Council

SEND Commissioning Officer

Business services· Published 10 Dec

CLOSED

16 Dec

—

Estimated

Closed

City of Wolverhampton College

RA347159 - Lenovo G4 Laptops, LapCabby lyte 20, Lenovo mice and additional laptop power supplies

Office & computing· Published 10 Dec

Page 480 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025