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175,267 noticesclosed · sorted by publication date

Page 481 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

08 Jan

£25k

Estimated

Closed

Newry, Mourne and Down District Council (NMD)

CA15043 - RFQ 2024/25 - Manufacture, Supply and Installation of Street Furniture Benches on Warrenpoint Breakwater - Retender

Transport equipment· Published 10 Dec

CLOSED

27 Jan

—

Estimated

Closed

NHMF (NPC) LIMITED

NHMF Frameworx Soft Facility Management Services Framework Agreements 2025

Business services· Published 10 Dec

CLOSED

10 Jan

£200k

Estimated

Closed

City of Doncaster Council

AQ Labs Service and Maintenance - Expression of interest

Sewage & refuse· Published 10 Dec

CLOSED

23 Dec

—

Estimated

Closed

Slough Borough Council

Occupational Health and EAP

Health & social· Published 10 Dec

CLOSED

10 Jan

—

Estimated

Closed

Mill Hill County High School

Mill Hill County High School ~ Cleaning Tender

Sewage & refuse· Published 10 Dec

CLOSED

10 Dec

—

Estimated

Closed

FTS · Services

Department of Health and Social Care (T&T)

Abandonment of DHSC_PCP_Evidence Maps (11) FY24/25

· Published 10 Dec

CLOSED

22 Jan

£30.0m

Estimated

Closed

Department for Environment, Food & Rural Affairs on behalf of Animal Plant and Health Agency

Provision of Poultry Culling Services Framework Agreement

Agriculture & forestry· Published 10 Dec

CLOSED

23 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: WC1166880-NDT TESTING OF PSD TANK T1 & WC1166902-NDT TESTING OF PSD TANK T8

Architecture & engineering· Published 10 Dec

CLOSED

10 Mar

—

Estimated

Closed

Oxfordshire County Council

Orientation Programme for Unaccompanied Asylum Seeking Children (UASC)

Health & social· Published 10 Dec

CLOSED

24 Jan

£100k

Estimated

Closed

West Lindsey District Council

Trinity Arts Centre, Trinity Street, Gainsborough DN21 2AL Northern Boundary Wall Repairs

Construction work· Published 10 Dec

CLOSED

10 Jan

£950k

Estimated

Closed

LIVEWEST HOMES LIMITED

Stair, Through and Platform Lifts - Service and Repair

Repair & maintenance· Published 10 Dec

CLOSED

10 Dec

—

Estimated

Closed

FTS · Services

Department of Health and Social Care (T&T)

Abandonment of DHSC: PCP: Evidence Summaries (4 lots) FY 24/25

· Published 10 Dec

CLOSED

03 Jan

—

Estimated

Closed

Ministry of Justice

Prison Operator Services - HMP Dovegate

Administration services· Published 10 Dec

CLOSED

13 Jan

—

Estimated

Closed

Police and Crime Commissioner for North Wales Police & North Wales Police

Independent Domestic Violence Advisory (IDVA) Services for North Wales

Health & social· Published 10 Dec

CLOSED

12 Jan

—

Estimated

Closed

NHS South West - Acutes

Primary Mental Health Treatment Requirements (MHTR)

Health & social· Published 10 Dec

CLOSED

20 Dec

£500k

Estimated

Closed

East London NHS Foundation Trust

Wolfson House Replacement Lighting Project

Repair & maintenance· Published 10 Dec

CLOSED

17 Dec

—

Estimated

Closed

UK Export Finance

UKEF Overseas Investment Insurance (OII) Product Development

Financial services· Published 10 Dec

CLOSED

08 Jan

£35k

Estimated

Closed

ENTERPRISE CHESHIRE AND WARRINGTON

The Development (Stage 1) and Population (Stage 2) of a Project Intelligence Platform to assist the decarbonisation of the North West Industrial Cluster

Business services· Published 10 Dec

CLOSED

31 Jan

£6.0m

Estimated

Closed

ORBIT GROUP LIMITED

Smoke Control Systems (Automatic Opening Vents "AOVs") - Review/Installation/Replacement

Laboratory equipment· Published 10 Dec

CLOSED

13 Jan

—

Estimated

Closed

CENTRE FOR PROCESS INNOVATION LIMITED

Grant Audits.

Business services· Published 10 Dec

Page 481 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025