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165,209 noticesclosed · sorted by publication date

Page 51 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

18 Feb

—

Estimated

Modification

FTS

CENTRE FOR PROCESS INNOVATION LIMITED

Provision of an Automates Testing Tool

· Published 18 Feb

CLOSED

18 Feb

—

Estimated

Modification

FTS

Sheffield Teaching Hospitals NHS Foundation Trust

STCH Building Fire Alarm Systems, Servicing and Maintenance

· Published 18 Feb

CLOSED

18 Feb

—

Estimated

Modification

FTS

Salvation Army Housing Association

Salvation Army Homes Domestic and Commercial Heating Services Contracts

· Published 18 Feb

CLOSED

18 Feb

—

Estimated

Modification

FTS

JOHN INNES CENTRE

NBI Energy Centre - Next Generation Infrastructure Programme

· Published 18 Feb

CLOSED

16 Mar

£220k

Estimated

Closed

Littleport Town Council

LTC Design and Build of Littleport Skate Park

Recreational & cultural· Published 18 Feb

CLOSED

18 Feb

£870k

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Wittering External Refurbishments to 32 properties - FY2026/27 - Amey Central Region - East Midlands & Nth

Construction work· Published 18 Feb

CLOSED

18 Feb

—

Estimated

Modification

FTS

Salvation Army Housing Association

Salvation Army Homes Fire Safety Servicing and Maintenance Contracts

· Published 18 Feb

CLOSED

18 Feb

—

Estimated

Modification

FTS

Salvation Army Housing Association

Salvation Army Homes Door Entry, Gates, Security and CCTV Systems Services Contracts

· Published 18 Feb

CLOSED

18 Feb

—

Estimated

Closed

FTS · Services

Westminster Council City

SEN & Virtual School Tuition Services

Education & training· Published 18 Feb

CLOSED

18 Feb

—

Estimated

Closed

FTS · Services

North Lanarkshire Council

Demolition Engineering consultancy Services

Architecture & engineering· Published 18 Feb

CLOSED

18 Feb

—

Estimated

Modification

FTS

Salvation Army Housing Association

Salvation Army Homes Domestic and Commercial Electrical Services Contracts

· Published 18 Feb

CLOSED

13 Mar

—

Estimated

Closed

WWF-UK (WORLD WIDE FUND FOR NATURE) TRADING LIMITED

Central banking measures to support government environmental policy

R&D services· Published 18 Feb

CLOSED

18 Feb

—

Estimated

Modification

FTS

Warwickshire County Council

WCC Children & Families Service Digital Front Door Solution Market Testing

· Published 18 Feb

CLOSED

20 Feb

—

Estimated

Closed

Trafford Council

Gorse Hill Primary Schools Event Car Parking Services

Other services· Published 18 Feb

CLOSED

18 Feb

—

Estimated

Modification

FTS

Newcastle City Council

Community Wellbeing Pathfinder Service

· Published 18 Feb

CLOSED

18 Feb

—

Estimated

Modification

FTS

Gateshead Borough Council

North East Better Health at Work Award

· Published 18 Feb

CLOSED

18 Feb

—

Estimated

Modification

FTS

West Northamptonshire Council

Multiple Complex and High Needs Support Provider for Broadmead Court

· Published 18 Feb

CLOSED

18 Feb

—

Estimated

Modification

FTS

Mid and South Essex NHS Foundation Trust

Maintenance of Network Structured Cabling All Sites

· Published 18 Feb

CLOSED

18 Feb

—

Estimated

Closed

FTS · Services

CalMac Ferries Limited

Strategic Digital Partner for Website and Mobile Applications

IT services· Published 18 Feb

CLOSED

13 Mar

—

Estimated

Closed

Banbury Town Council

Arboricultural Survey Contract

Agriculture & forestry· Published 18 Feb

Page 51 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025