PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices
BuyersSuppliersNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Outcome
  • All
  • Awaiting award
  • Cancelled
  • Withdrawn
  • Unsuccessful
Closed since
  • Any
  • Closed ≤ 30 days
  • Closed ≤ 90 days
  • Closed ≤ 12 months
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Closed×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
65
Open notices
Closing this week
459
Don’t miss
Open · all
2,980
Live opportunities
Posted · 24h
629
New notices
Posted · 30d
12,984
All notice types
Awarded · 7d
2,072
Market signal

Notice peek

×
HM
ClosedCF · d89f04bec175

Briefing and Early Engagement - HMRC Contact Centre as a Service

H M REVENUE & CUSTOMS
Status
Closed
Estimated
—
Published
09 Dec 2024

Key facts

Notice ID
cf-f652594e-a318-47dc-bfa2-d89f04bec175
CPV code
48512000 · Software packages
Source
Contracts Finder

Timeline

  1. Published
    09 Dec 2024

Description

HMRC is continuing its early engagement activities for the development of a single Omni-Channel Contact Centre as a Service (CCaaS) solution to replace its current legacy services. This update marks the next step in the programme, providing additional details for suppliers and inviting participation in an EOI Supplier Briefing Event. Key Information The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products; 2. Service design, implementation and configuration services; 3. Run & Support services, including proactive maintenance and testing; 4. Ongoing Run & Optimise services with an option for incentivised innovation and optimisation The department intends to seek bids from System Integrators (Implementation Partner(s)) in collaboration with CCaaS Software Vendors. Next Steps Two key documents have been made available as part of this notice: 1. CCaaS Programme Briefing Notice - A high-level overview of the programme, including its scope and indicative commercial timelines 2. Supplier Briefing Event Attendance Request Form - Suppliers interested in attending the EOI Supplier Briefing Event must complete and return this form To be invited to the EOI Supplier Briefing Event, suppliers must meet a set of criteria as outlined in the form. Further Details • This stage of early market engagement remains informal and will assist HMRC in understanding market capabilities and refining its specifications • Participation is by invitation only and will be at HMRC's discretion • Procurement under the Competitive Flexible Procedure, in accordance with the Procurement Act 2023, is anticipated to commence in early 2025. Key Dates and Registration • Suppliers wishing to participate must download and complete the Supplier Briefing Event Attendance Request Form by 17th January 2025. Invitations to the EOI Supplier Briefing Event will be issued following a review against the criteria. Disclaimer - This notice is issued as part of HMRC's transparency and engagement processes under the Procurement Act 2023 (PA23), and should be regarded as satisfying part of the statutory requirements prior to the formal launch of the procurement process. - HMRC reserves the right to amend, revise or cancel any part of this engagement, including but not limited to the criteria, scope, timelines or approach outlined in this notice, the CCaaS Programme Briefing Notice or the Supplier Briefing EOI Form. Nothing in this notice or related documents commits HMRC to any specific approach, criteria or timetable. - This notice does not constitute an Expression of Interest (EOI) or the start of the formal procurement process. HMRC reserves the right to amend its engagement approach as the programme evolves. For more information, please see the CCaaS Programme Briefing Notice.

You might also see

  • All H M REVENUE & CUSTOMS notices →
  • All Software packages notices →
Open full notice ↗View in this tab
175,267 noticesclosed · sorted by publication date
Page 520 of 8764
Time to close
Value
Type
Buyer
Notice
CLOSED
09 Dec
£130k
Estimated
Closed
CF
TW
THE WESTMINSTER FOUNDATION FOR DEMOCRACY LIMITED
WFD Invitation to Tender - Comms freelance support 24-25
Printed matter· Published 25 Nov
CLOSED
20 Dec
£1.1m
Estimated
Closed
CF
CC
Cumberland Council
St Josephs School Cockermouth Phase 2 SEND additional School Places
Construction work· Published 25 Nov
CLOSED
25 Nov
—
Estimated
Closed
FTS · Services
DC
Derry City and Strabane District Council
T24-136BUS PEACEPLUS LGBTQIA+ Awareness
Health & social· Published 25 Nov
CLOSED
09 Dec
£90k
Estimated
Closed
CF
LC
Leicestershire Constabulary
Safety Camera Vehicle Conversion
Repair & maintenance· Published 25 Nov
CLOSED
09 Dec
—
Estimated
Closed
CF
QV
Queen Victoria NHS Foundation Hospital Trust
Rowntree Improvements
Construction work· Published 25 Nov
CLOSED
10 Jan
—
Estimated
Closed
CF
PB
Pendle Borough Council
Provision of Outsourced Internal Audit Services
Business services· Published 25 Nov
CLOSED
09 Dec
£200k
Estimated
Closed
CF
NC
Norfolk Constabulary
New Police Boat for Norfolk Constabulary Marine RFI
Transport equipment· Published 25 Nov
CLOSED
06 Dec
£80k
Estimated
Closed
CF
RB
Runnymede Borough Council
RMBC-JP-Manufacture and Installation of Wayfinding Signs for Chertsey Town Centre
Transport equipment· Published 25 Nov
CLOSED
08 Jan
—
Estimated
Closed
CF
BC
Birmingham City Council
P0823_2024 - Provision of welfare benefit, debt and housing advice services
Administration services· Published 25 Nov
CLOSED
19 Dec
—
Estimated
Closed
CF
BS
BIP SOLUTIONS LIMITED
Hard Facilities Management Services Provider
Business services· Published 25 Nov
CLOSED
10 Jan
£140k
Estimated
Closed
CF
B
BFI
BFI Audience Insights Research
R&D services· Published 25 Nov
CLOSED
17 Dec
£35k
Estimated
Closed
CF
CC
Cornwall Council
Sleep Training to advanced practitioner level for Best Start Community Health and Well-Being Service
Health & social· Published 25 Nov
CLOSED
11 Dec
—
Estimated
Closed
CF
DF
Department for Education
Family Group Conferencing Market Work CF
Health & social· Published 25 Nov
CLOSED
19 Dec
—
Estimated
Closed
CF
BS
BIP SOLUTIONS LIMITED
Soft Facilities Management Services Provider
Business services· Published 25 Nov
CLOSED
09 Jan
—
Estimated
Closed
CF
RM
Rotherham Metropolitan Borough Council
Pantomime
Recreational & cultural· Published 25 Nov
CLOSED
16 Dec
£350k
Estimated
Closed
CF
LC
Luton Council
AT133 Supply and fit triple glazed windows
Construction work· Published 25 Nov
CLOSED
20 Dec
£120k
Estimated
Closed
CF
TW
The West of England Combined Authority
Support for Local Area Energy Planning Stages 1-3
Architecture & engineering· Published 25 Nov
CLOSED
06 Jan
£221k
Estimated
Closed
CF
NF
NATIONAL FIRE CHIEFS COUNCIL LIMITED
Digital Development Partnership
IT services· Published 25 Nov
CLOSED
06 Dec
—
Estimated
Closed
CF
TH
Thirteen Housing Group Limited
Treasury Advisor.
Financial services· Published 25 Nov
CLOSED
18 Dec
—
Estimated
Closed
CF
RP
Rolvenden Parish Council
Rolvenden Parish Council Invitation to tender For the provision of Grounds maintenance services
Recreational & cultural· Published 25 Nov
Page 520 of 8764
PreviousNext