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465,981 noticesawarded · sorted by publication date

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Time to close

Value

Type

Buyer

Notice

AWARDED

10 Jun

—

Awarded

Tender

FTS · Supplies

Hereford and Worcester Fire Authority

Ancillary Vehicles- Automatic Small Van

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

St Helens Council

Individual Placement Support (IPS)

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

Darlington Borough Council

Homecare Service Placement - ID5020933 - Lot 2

Health & social· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Northern Health and Social Care Trust NHSCT

Maintenance of Generator Sets including Alternators, Control Systems, Local and Remote ACB Switching Controls

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Ongo Homes

0987 - Purchasers Agent for Garth Lan, Grimsby, Development

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS · Services

NHS SURREY AND SUSSEX INTEGRATED CARE BOARD

Community ENT C293404 (AQP)

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS · Services

Liverpool City Region Combined Authority

Skills Bootcamps in Construction - Supervision, Management & Business Skills.

Education & training· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

Darlington Borough Council

Homecare Service Placement - ID191196 - Lot 1

Health & social· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Southampton City Council

Mansbridge School Neighbourhood Project

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Nottingham City Council

CPU 8050 Children's 0-19 Public Health Service user engagement

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

Darlington Borough Council

Homecare Service Placement - ID303196 - Lot 1

Health & social· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

SWISCO LIMITED

SWI26080 Purchase of Winter Maintenance Gritter Fleet

· Published 10 Jun

AWARDED

10 Jun

£998k

Awarded

Tender

Financial Conduct Authority (FCA)

Strategic API management solution

IT services· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

MONEY AND PENSIONS SERVICE

Pensions Dashboards Cloud Hosting Services

IT services· Published 10 Jun

AWARDED

10 Jun

£22k

Awarded

Below-thresh.

NHS Business Services Authority

Chartered Manager Level 6 Apprenticeship

Education & training· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Nottingham City Council

CPU 7576 Growing up in Nottingham

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Devon County Council

Employment Law Services

· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

FTS

Portsmouth City Council

Security cost service charge recharge - Dunsbury Park

· Published 10 Jun

AWARDED

10 Jun

£320k

Awarded

Tender

Leicester City Council

PAN2754 Washroom Services

Sewage & refuse· Published 10 Jun

AWARDED

10 Jun

—

Awarded

Tender

Kent County Council

SESLIP DPS - Transformation Network Management

Education & training· Published 10 Jun

Page 55 of 23300

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Notice peek

TenderFTS · 06ab5f

Voice of the Customer Platform

AFFINITY WATER LIMITED

Status

active

Awarded

£417k

Services

Published

02 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-06ab5f
CPV code: 79342310 · Business services
Contract type: services
Source: Find a Tender

Timeline

Published
02 Jun 2026

Description

To appoint a supplier to carry out services to deliver the voice of the customer platform, the outputs of which contribute to our CMEX score. The platform needs the capability to provide dashboards, transcribe calls to text, create and send surveys with Affinity Water branding and import/export data. The platform helps to place the voice of Affinity Water customers at the centre of our business through identifying the gaps in our current customer experiences, to then improve experiences and satisfaction going forward. The platform should include but is not limited to: • Bespoke surveys sent through email and text, in line with Affinity Water's brand guidelines, fonts and logo. • Ability to access, categorise and analyse data from surveys and voice calls. • Ability to tailor surveys per process, journey, customer segment, water region etc. and send either instantly or with a delay functionality. • High-quality analysis on the surveys conducted through analytical tools to identify keywords, themes and trends. • Useable and configurable dashboards showing departments, processes, water regions, customer segments etc. • Ability to plug-in for data feeds to other in-house platforms or manually load in data. • Automated ticketing system to prioritise unresolved or dissatisfied customers to 'close the loop'. • AI functionality to interrogate system and answer user specific questions, with quantification of results. • Ability to export through Secure File Transfer Protocol (SFTP). • Ability to access online training and training library. • Ability to capture the voice of our colleagues through feedback.