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165,209 noticesclosed · sorted by publication date

Page 6 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

08 Jun

—

Estimated

Closed

FTS · Services

Perth & Kinross Council

PKC13563 Child Disability Support and Short Breaks

Health & social· Published 08 Jun

CLOSED

08 Jun

—

Estimated

Modification

FTS

South Yorkshire Mayoral Combined Authority

Enterprise Asset Management System

· Published 08 Jun

CLOSED

08 Jun

—

Estimated

Modification

FTS

Rossendale Borough Council

Lead Organisation to Deliver a Creative Arts Programme in Waterfoot

· Published 08 Jun

CLOSED

08 Jun

—

Estimated

Modification

FTS

UK Hydrographic Office

Supply, Delivery, Installation & On-Site Maintenance of Digitisation Scanning Equipment

· Published 08 Jun

CLOSED

08 Jun

—

Estimated

Modification

FTS

Dudley Metropolitan Borough Council

Lift Refurbishment and Replacement (Lot 1) and Lifts Repairs and Maintenance (Lot 2)

· Published 08 Jun

CLOSED

08 Jun

—

Estimated

Modification

FTS

Nottinghamshire Healthcare NHS Foundation Trust

Gas Servicing, Maintenance and Remedial Repairs to Nottinghamshire Healthcare NHS Foundation Trust

· Published 08 Jun

CLOSED

05 Jun

—

Estimated

Modification

FTS

Foreign Commonwealth and Development Office

Provision of electrical services to the British High Commission offices and residences across Africa region

· Published 05 Jun

CLOSED

05 Jun

—

Estimated

Modification

FTS

City of Doncaster Council

Vehicle Disposals

· Published 05 Jun

CLOSED

05 Jun

—

Estimated

Modification

FTS

Melton Borough Council

MBC-1441 Servicing & Maintenance of Installations and Equipment for Statutory Compliance for Corporate Property & Assets

· Published 05 Jun

CLOSED

05 Jun

—

Estimated

Modification

FTS

Suffolk County Council

Construction & Building Services Framework

· Published 05 Jun

CLOSED

05 Jun

—

Estimated

Modification

FTS

TEAM MULTI-ACADEMY TRUST

Key Stage 2 classroom modular build

· Published 05 Jun

CLOSED

26 Apr

£1.2m

Estimated

Closed

Department of Health and Social Care (T&T)

DHSC: Knowledge Sharing (Blueprinting and Optimisation)

Office & computing· Published 04 Jun

CLOSED

04 Jun

—

Estimated

Closed

FTS · Services

Dumfries and Galloway Health Board

NHSDG Estates & Property ICES LOLER Engineering Insurance Inspection

· Published 04 Jun

CLOSED

04 Jun

—

Estimated

Closed

Ministry of Defence, DIO,

SUPPLY CHAIN NOTICE - WP061 Lifts

Construction work· Published 04 Jun

CLOSED

04 Jun

—

Estimated

Modification

FTS

Transport Trading Limited

Barcode Ticketing for London - Market Sounding Questionnaire (MSQ)

· Published 04 Jun

CLOSED

04 Jun

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: WP075 Photovoltaic Systems

Construction work· Published 04 Jun

CLOSED

04 Jun

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: WP057 Bastion container(s)

Security & defence· Published 04 Jun

CLOSED

04 Jun

—

Estimated

Modification

FTS

NORTH STAR HOUSING GROUP

Digital Payment Services

· Published 04 Jun

CLOSED

04 Jun

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: WP045 Drylining, Partitions, Plastering and Ceilings

Construction work· Published 04 Jun

CLOSED

04 Jun

—

Estimated

Modification

FTS

Defence Equipment and Support

The Supply of Thermal Camouflage Sheets

· Published 04 Jun

Page 6 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025