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165,209 noticesclosed · sorted by publication date

Page 63 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

02 Feb

—

Estimated

Closed

FTS · Services

CalMac Ferries Limited

Strategic Digital Partner for Website and Mobile Applications

IT services· Published 02 Feb

CLOSED

04 Feb

—

Estimated

Closed

MITIE FM LIMITED

Mitie Limited - Equine Dry Cleaning Services

Clothing & footwear· Published 02 Feb

CLOSED

06 Mar

£1.2m

Estimated

Closed

Southend City Council

M2627-01 - Supply and Installation of New Boilers, Boiler Replacement and Up-grading of Existing Heating Systems and Associated Works

Repair & maintenance· Published 02 Feb

CLOSED

13 Feb

—

Estimated

Closed

THE HEALTHY BROWN BREAD COMPANY LIMITED

Refurbishment and building works

Construction work· Published 02 Feb

CLOSED

10 Mar

—

Estimated

Closed

Chemonics International, Inc.

PFRU2-2025-329 Routine repair of the maternity ward of the Municipal Non-Profit Enterprise 'Bashtanka Multidisciplinary Hospital'

Construction work· Published 02 Feb

CLOSED

02 Feb

—

Estimated

Closed

FTS · Services

Argyll and Bute Council

Provision of Public Space CCTV Installations / Upgrades With Planned & Reactive Maintenance Services

· Published 02 Feb

CLOSED

16 Feb

£340k

Estimated

Closed

University Hospitals Birmingham NHS Foundation Trust

Citywide Messaging - Market Engagement

Postal & telecomms· Published 02 Feb

CLOSED

02 Feb

—

Estimated

Modification

FTS

Nottingham City Council

CPU 7392 Supply and Installation of Timber Fire Doors with inclusion of Repairs Service

· Published 02 Feb

CLOSED

16 Mar

—

Estimated

Closed

University Centre Somerset College Group

CA17104 - Distanced Learning Subcontract Services

Education & training· Published 30 Jan

CLOSED

25 Feb

£1.7m

Estimated

Closed

Nottingham University Hospital NHS Trust

Provision of Vehicle Hire and Associated Services

Transport equipment· Published 30 Jan

CLOSED

30 Jan

—

Estimated

Modification

FTS

Transport for London

Therapia Lane Depot Design and Build - New Stabling and Stores

· Published 30 Jan

CLOSED

13 Feb

—

Estimated

Closed

West Northamptonshire Council

Electronic Document Record Management System

Software packages· Published 30 Jan

CLOSED

27 Feb

£30k

Estimated

Closed

London Borough of Bromley

Wall Rebuild and associated works

Architecture & engineering· Published 30 Jan

CLOSED

27 Feb

—

Estimated

Closed

Plumpton College

CA17101 - Plumpton College Internal Audit Services

Business services· Published 30 Jan

CLOSED

30 Jan

—

Estimated

Modification

FTS

South Gloucestershire Council

Roof Mounted Solar PV

· Published 30 Jan

CLOSED

27 Feb

—

Estimated

Closed

Newry, Mourne and Down District Council (NMD)

CA17102 - RFQ 2025/53 - PEACEPLUS Cultural Programme - Voices of the Land - Poetry and songs from Crotlieve

Education & training· Published 30 Jan

CLOSED

30 Jan

—

Estimated

Modification

FTS

BRITISH COUNCIL(THE)

YM38TVET122025 - Networking for Centre of Excellence - TVET

· Published 30 Jan

CLOSED

27 Feb

—

Estimated

Closed

Police and Crime Commissioner for North Wales Police & North Wales Police

MANAGED VEHICLE RECOVERY SERVICE

Repair & maintenance· Published 30 Jan

CLOSED

06 Mar

—

Estimated

Closed

Ignite Learning Partnership

CA17099 - Ignite Learning Partnership tender for cleaning services

Sewage & refuse· Published 30 Jan

CLOSED

30 Jan

£348k

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Wittering External Refurbishments to 18 properties - FY2026/27 - Amey Central Region - East Midlands & Nth

Construction work· Published 30 Jan

Page 63 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025