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465,981 noticesawarded · sorted by publication date

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Value

Type

Buyer

Notice

AWARDED

01 Jul

—

Awarded

Tender

UK SHARED BUSINESS SERVICES LIMITED

CSP25452 - Solutions Architect

Business services· Published 01 Jul

AWARDED

01 Jul

—

Awarded

Tender

UK SHARED BUSINESS SERVICES LIMITED

CSP25744 - Contingent Network Engineer

Business services· Published 01 Jul

AWARDED

01 Jul

—

Awarded

Tender

FTS

Foreign Commonwealth and Development Office

Full Inspection and Testing of Fire Alarm Systems at British Embassy Baghdad

· Published 01 Jul

AWARDED

01 Jul

—

Awarded

Tender

Staffordshire County Council

IA2933 Framework Agreement for Furniture

Furniture & furnishings· Published 01 Jul

AWARDED

01 Jul

—

Awarded

Tender

FTS

Staffordshire County Council

Grounds Maintenance at Staffordshire Enterprise Centres

· Published 01 Jul

AWARDED

01 Jul

—

Awarded

Tender

FTS

Foreign Commonwealth and Development Office

Labour Hire Services for British High Commission Canberra

· Published 01 Jul

AWARDED

01 Jul

—

Awarded

Tender

FTS

Great Western Hospitals NHS Foundation Trust

Defence Medical Welfare Service

· Published 01 Jul

AWARDED

30 Jun

—

Awarded

Tender

FTS

Great Western Hospitals NHS Foundation Trust

UKAS Water Sampling Testing & Air Monitoring

· Published 30 Jun

AWARDED

30 Jun

—

Awarded

Tender

FTS

Great Western Hospitals NHS Foundation Trust

X3 D-EVO Detector Damage Waiver - FujiFilm

· Published 30 Jun

AWARDED

30 Jun

—

Awarded

Tender

FTS

Great Western Hospitals NHS Foundation Trust

Service and UKAS Calibration to centrifuges and fridges

· Published 30 Jun

AWARDED

30 Jun

—

Awarded

Tender

FTS

Royal United Hospitals, Bath NHS Foundation Trust

Maintenance Lifts/Hoists, Couches & Stryker Trolleys

· Published 30 Jun

AWARDED

30 Jun

—

Awarded

Tender

FTS

Government Commercial Agency

Space Technology Solutions

· Published 30 Jun

AWARDED

30 Jun

—

Awarded

Tender

FTS

University Centre Somerset College Group

Learner Finds

· Published 30 Jun

AWARDED

30 Jun

—

Awarded

Tender

FTS

Leeds City Council

Provision of support and personal day care Services for People living with Dementia

· Published 30 Jun

AWARDED

30 Jun

—

Awarded

Tender

FTS

Ministry of Defence

UK5 - SAP Licences and support

· Published 30 Jun

AWARDED

30 Jun

—

Awarded

Tender

FTS

Ministry of Defence

UK5 - SAP Licences and support

· Published 30 Jun

AWARDED

30 Jun

—

Awarded

Tender

Watford Borough Council

*UPDATED* FM Procurement Consultancy Support

Business services· Published 30 Jun

AWARDED

30 Jun

—

Awarded

Tender

FTS · Services

Watford Borough Council

*UPDATED* FM Procurement Consultancy Support

· Published 30 Jun

AWARDED

30 Jun

—

Awarded

Tender

Watford Borough Council

FM Procurement Consultancy Support

Business services· Published 30 Jun

AWARDED

30 Jun

—

Awarded

Tender

FTS

Aspire Housing

ID609 Voids, HHSRS & Damp & Mould works

· Published 30 Jun

Page 64 of 23300

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Notice peek

TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs

Status

complete

Awarded

—

Published

02 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-05085d
Awarded to: CAPGEMINI UK PLC
Source: Find a Tender

Timeline

Published
02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

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