PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
220
New notices
Posted · 30d
10,944
All notice types
Awarded · 7d
1,321
Market signal

Notice peek

×
AW
TenderFTS · 06ab5f

Voice of the Customer Platform

AFFINITY WATER LIMITED
Status
active
Awarded
£417k
Services
Published
03 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-06ab5f
CPV code
79342310 · Business services
Contract type
services
Source
Find a Tender

Timeline

  1. Published
    03 Jun 2026

Description

To appoint a supplier to carry out services to deliver the voice of the customer platform, the outputs of which contribute to our CMEX score. The platform needs the capability to create and send surveys with Affinity Water branding, provide corresponding dashboards and import/export data. The platform helps to place the voice of Affinity Water customers at the centre of our business through identifying the gaps in our current customer experiences, to then improve experiences and satisfaction going forward. The platform should include but is not limited to: • Bespoke surveys sent through email and text, in line with Affinity Water's brand guidelines, fonts and logo. • Ability to access, categorise and analyse data from surveys. • Ability to tailor surveys per process, journey, customer segment, water region etc. and send either instantly or with a delay functionality. • High-quality analysis on the surveys conducted through analytical tools to identify keywords, themes and trends. • Useable and configurable dashboards showing departments, processes, water regions, customer segments etc. • Ability to plug-in for data feeds to other platforms or manually load in data. • Automated ticketing system to prioritise unresolved or dissatisfied customers to 'close the loop'. • AI functionality to interrogate system and answer user specific questions, with quantification of results. • Ability to export through Secure File Transfer Protocol (SFTP). • Ability to access online training and training library. • Ability to capture the voice of our colleagues through feedback.

You might also see

  • All AFFINITY WATER LIMITED notices →
  • All Business services notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 67 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
15 Jun
—
Awarded
Tender
FTS
IO
Isle of Wight Council
Wightfibre Limited Server Hosting
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
NC
Norfolk County Council
Design Manufacture and Installation of Museum Standard Display Cases for the Boudica Gallery at Norwich Castle Museum
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
WN
West Northamptonshire Council
Indeed commercial advertising contract
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
NP
NHS Property Services
Roof & Intruder Alarm at Coppull Clinic
· Published 15 Jun
AWARDED
15 Jun
£3.1m
Awarded
Tender
CF
CO
City of Doncaster Council
SLH - Provision of HIU Upgrade installation to Balby Bridge
Petroleum & fuel· Published 15 Jun
AWARDED
15 Jun
£708k
Awarded
Tender
CF
NC
Nottinghamshire County Council
6 x Food Waste Vehicles
Transport equipment· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS · Services
NB
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD
Clinical Partners ADHD & Autism Assessment and Treatment Services - CYP & Adults
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
LB
London Borough of Camden
Kilburn Library Re-Imagined Main Works
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
TU
TRANSPORT UK EAST MIDLANDS LIMITED
Provision of Online Retailing WebTIS Services
· Published 15 Jun
AWARDED
15 Jun
£200.0m
Awarded
Tender
CF
HC
Herefordshire Council
Herefordshire Council - New Public Realm Services Contract
Agriculture & forestry· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
HC
Hertfordshire County Council
Maintenance of Safety Camera Sites (Sensys Gatso equipment)
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
LB
London Borough of Southwark
Lucas Garden playground
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
CF
CENTRE FOR PROCESS INNOVATION LIMITED
Framework for Supply of Lipids
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
TO
THE OPEN UNIVERSITY
Marcomms YouTube Project
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
GT
GA TRAINS LIMITED
Form A Design Works
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
CF
CO
City of Doncaster Council
SLH - Heat Meters Billing, Maintenance
Repair & maintenance· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
NW
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Ustekinumab
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
CF
BO
BANK OF ENGLAND
Provision of Firewall Hardware, Software and Support
Software packages· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS · Services
NW
NHS Wales Shared Service Partnership - Procurement Services
Maintenance of Pharmacy Robot
Repair & maintenance· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
TB
Tewkesbury Borough Council
Grounds Maintenance – Coopers Edge
· Published 15 Jun
Page 67 of 23300
PreviousNext