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175,267 noticesclosed · sorted by publication date

Page 67 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

20 Mar

—

Estimated

Closed

BIP SOLUTIONS LIMITED

DH16008 - Supply of Clothing and Protective Footwear

Clothing & footwear· Published 26 Jan

CLOSED

26 Jan

—

Estimated

Modification

FTS

Cyngor Sir Ceredigion County Council

Ceredigion - Llandysul - Design Feasibility Studies for Future Site Development

· Published 26 Jan

CLOSED

06 Feb

—

Estimated

Closed

Barts Health NHS Trust

Basic life support assessment system

Software packages· Published 26 Jan

CLOSED

23 Feb

—

Estimated

Closed

Department for Education

Lot 12 - Free Breakfast Club Advisers (ECSC Framework)

Education & training· Published 26 Jan

CLOSED

26 Jan

—

Estimated

Closed

FTS · Services

CENTRE FOR PROCESS INNOVATION LIMITED

Servicing and Support For the GC1 Line

Repair & maintenance· Published 26 Jan

CLOSED

24 Mar

£4.0m

Estimated

Closed

Devon County Council

CP2515-24 FPS for Care and Support Services within Extra Care Housing in Devon

Health & social· Published 26 Jan

CLOSED

02 Mar

—

Estimated

Closed

Milton Keynes College

CA17066 - Milton Keynes College The Provision of Ground Maintenance

Agriculture & forestry· Published 26 Jan

CLOSED

25 Feb

£70k

Estimated

Closed

Hull City Council

Provision of Consultancy Services to carry out Condition and Spatial Surveys Services for Utility Blocks at Four Caravan Parks, Hull

Architecture & engineering· Published 23 Jan

CLOSED

23 Jan

—

Estimated

Modification

FTS

Bracknell Forest Borough Council

ELECTRONIC TRACKING AND MONITORING SYSTEM FOR VISITING CARE WORKERS

· Published 23 Jan

CLOSED

05 Feb

—

Estimated

Closed

MITIE FM LIMITED

Mitie Limited - Laundry & Dry Cleaning Services

Other services· Published 23 Jan

CLOSED

23 Feb

£1.3m

Estimated

Closed

Rochdale Metropolitan Borough Council

Framework Agreement for in House Support Services

Industrial machinery· Published 23 Jan

CLOSED

31 Jul

£90k

Estimated

Closed

Eckington Parish Council

Lansbury Pump Track

Construction work· Published 23 Jan

CLOSED

23 Jan

—

Estimated

Modification

FTS

NHS Blood & Transplant (NHSBT)

The Stem Cell Registry International Courier Service

· Published 23 Jan

CLOSED

06 Mar

—

Estimated

Closed

Home Office

Market Engagement - Detect, Identify and/or Monitor Chemical and Biological Hazardous Substances

R&D services· Published 23 Jan

CLOSED

23 Jan

—

Estimated

Modification

FTS

Cyngor Sir Ceredigion County Council

Ceredigion - Public Minibus Saturday Service

· Published 23 Jan

CLOSED

23 Jan

£9.0m

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: BLD0311-01 Lift Remedial Work Programme-Major Works

Construction work· Published 23 Jan

CLOSED

23 Jan

—

Estimated

Modification

FTS

LEIDOS SUPPLY, LIMITED

Supply of Laboratory & Fuels Assurance Equipment Equipment

· Published 23 Jan

CLOSED

05 Feb

—

Estimated

Closed

ADB (UK) LIMITED

CA16976 - HR, PAYROLL, EMPLOYEE SCREENING SERVICES AND SOFTWARE

Business services· Published 23 Jan

CLOSED

27 Feb

—

Estimated

Closed

The David Ross Education Trust

CA17064 - The David Ross Education Trust Tender for Catering Services

Hotel & restaurant· Published 23 Jan

CLOSED

06 Feb

£5k

Estimated

Closed

Dereham Town Council

HR and recruitment advice

Business services· Published 22 Jan

Page 67 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025