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175,267 noticesclosed · sorted by publication date

Page 69 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

16 Feb

—

Estimated

Closed

Central Bedfordshire Council

CBC-1889-T-TS Sundon Landfill - Maintenance of Closed Landfill Sites - 2 Lots

Sewage & refuse· Published 21 Jan

CLOSED

25 Feb

—

Estimated

Closed

Chemonics International, Inc.

Agricultural products· Published 21 Jan

CLOSED

06 Feb

£20k

Estimated

Closed

WWF-UK (WORLD WIDE FUND FOR NATURE) TRADING LIMITED

Nature-Positive Pathways: Project Management and Global Advocacy Push

R&D services· Published 21 Jan

CLOSED

21 Jan

—

Estimated

Modification

FTS

London Borough of Bexley

Independent Fostering Agencies Framework

· Published 21 Jan

CLOSED

06 Feb

£15k

Estimated

Closed

ICE Creates Ltd

Framework for Community Health and Wellbeing Services

Health & social· Published 21 Jan

CLOSED

21 Jan

—

Estimated

Modification

FTS

Denbighshire County Council

Work Opportunities Service

· Published 21 Jan

CLOSED

25 Feb

—

Estimated

Closed

Chemonics International, Inc.

Event Planning, Logistics Support, and Management; Travel - Air, train, rental car, and hotel booking; Transportation services

Supporting transport· Published 21 Jan

CLOSED

30 Jan

—

Estimated

Closed

Nishkam Civic Association

Nishkam Centre - Boiler Flue Replacement and Enabling Works (B21 9BH)

Repair & maintenance· Published 21 Jan

CLOSED

21 Jan

—

Estimated

Modification

FTS

Stoke-on-Trent Council

Safeguarding Works to Burslem Indoor Market and Apartments on Queen Street

· Published 21 Jan

CLOSED

21 Jan

—

Estimated

Modification

FTS

Stoke-on-Trent Council

The Mount and The Willows Primary Schools- Conservation Fabric Repairs, Refurbishment and Creation of Three New Classrooms

· Published 21 Jan

CLOSED

30 Jan

£68k

Estimated

Closed

NS&I

Savings Market database

Business services· Published 21 Jan

CLOSED

04 Feb

—

Estimated

Closed

Department for Education

Project_10223 - EdTech Testbed Programme procurement

R&D services· Published 21 Jan

CLOSED

04 Feb

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: ... WC1676287 -CY-EPI-FY25/26-CIDP-T:123880-PL103CIDP25 - 015ND - IMPLEMENTATION OF SUDS FLOODING CONTROL MEASURES - WORKS

Construction work· Published 21 Jan

CLOSED

16 Mar

—

Estimated

Closed

PKAT

CA17048 - Design and re-development of the EYFS area at Nova Primary Academy

Construction work· Published 21 Jan

CLOSED

21 Jan

—

Estimated

Modification

FTS

West Northamptonshire Council

Safe Accommodation (refuge) and Support Service for Victims/Survivors of Domestic Abuse across WNC & NNC

· Published 21 Jan

CLOSED

21 Jan

—

Estimated

Modification

FTS

BRITISH COUNCIL(THE)

WE_1059 Hotel Accommodation and Event/Meeting Services

· Published 21 Jan

CLOSED

16 Feb

—

Estimated

Closed

ADB (UK) LIMITED

CA17047 - Whittington Health - Provision of Paediatric Care Packages at Home

Health & social· Published 20 Jan

CLOSED

06 Feb

—

Estimated

Closed

FEDCAP EMPLOYMENT LIMITED

Supply of Planned and Reactive Maintenance Services

Repair & maintenance· Published 20 Jan

CLOSED

20 Apr

—

Estimated

Closed

Embark Multi Academy Trust

CA16983 - Estates Works and Capital Projects Dynamic Market

Construction work· Published 20 Jan

CLOSED

20 Jan

—

Estimated

Modification

FTS

ORDNANCE SURVEY LIMITED

Travel Management Services for Ordnance Survey

· Published 20 Jan

Page 69 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025