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165,209 noticesclosed · sorted by publication date

Page 7 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

03 Jun

—

Estimated

Modification

FTS

Surrey Heath Borough Council

Concrete Skatepark and Wheeled Sports Facility

· Published 03 Jun

CLOSED

03 Jun

—

Estimated

Modification

FTS

Blackpool Council

Provision of Tennis Development Programme for the Blackpool Community

· Published 03 Jun

CLOSED

03 Jun

—

Estimated

Modification

FTS

Sandwell Metropolitan Borough Council

Invitation to Tender for Lift Maintenance Services

· Published 03 Jun

CLOSED

03 Jun

—

Estimated

Closed

FTS · Services

Clydebank Housing Association Limited

Clydebank Housing Association Ltd. Passenger Lift Servicing and Reactive Maintenance Contract

Repair & maintenance· Published 03 Jun

CLOSED

03 Jun

—

Estimated

Modification

FTS

Chesterfield Borough Council

Scheme access controls and Fire safety

· Published 03 Jun

CLOSED

03 Jun

—

Estimated

Modification

FTS

NHS Wales Shared Service Partnership

Procurement of Metrology Lab Equipment

· Published 03 Jun

CLOSED

03 Jun

—

Estimated

Modification

FTS

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Velindre University NHS Trust - Culture and Leadership Programme

· Published 03 Jun

CLOSED

03 Jun

—

Estimated

Modification

FTS

Newcastle City Council

009497 - Westgate Court, Todds Nook & Vallum Court - Wet Riser Pump Replacement and Repair

· Published 03 Jun

CLOSED

04 Mar

£126k

Estimated

Closed

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Secure Cash In Transit Service

Construction materials· Published 03 Jun

CLOSED

02 Jun

—

Estimated

Modification

FTS

Ministry of Justice

Prison Operator Services - HMP & YOI Doncaster

· Published 02 Jun

CLOSED

02 Jun

—

Estimated

Modification

FTS

City & County of Swansea

Contract for YGG Bryniago New Fire alarm system

· Published 02 Jun

CLOSED

01 Jun

—

Estimated

Closed

FTS · Services

Glasgow Life (Culture & Sport Glasgow)

SERVICES FOR PRE-CHOREOGRAPHED GROUP FITNESS PROGRAMMES AND ASSOCIATED TRAINING, EDUCATION AND LICENSING MATERIALS.

Recreational & cultural· Published 01 Jun

CLOSED

01 Jun

—

Estimated

Modification

FTS

Northern Ireland Electricity Networks Limited

C008 (2026) Supply of General Tapes

· Published 01 Jun

CLOSED

01 Jun

—

Estimated

Modification

FTS

Newark And Sherwood District Council

NSDC Clipstone Holdings

· Published 01 Jun

CLOSED

01 Jun

—

Estimated

Modification

FTS

The Office of the Police and Crime Commissioner for Hampshire and the Isle of Wight

Appropriate Adult Service

· Published 01 Jun

CLOSED

29 May

—

Estimated

Modification

FTS

PROGRESS HOUSING GROUP LIMITED

Linen & Laundry Services

· Published 29 May

CLOSED

29 May

—

Estimated

Modification

FTS

The Shrewsbury and Telford Hospital NHS Trust

Hospital Relocation & Equipment Transition Services to the HTP

· Published 29 May

CLOSED

29 May

—

Estimated

Modification

FTS

Hastings Borough Council

ESPH HBC 20-31 Castleham Road Over-Roofing (ESPH741)

· Published 29 May

CLOSED

29 May

—

Estimated

Closed

FTS · Services

South Ayrshire Council

CE-199-25 Measured Term Contract (MTC) for Servicing, Maintenance & Monitoring of Intruder Alarm Systems

Electrical machinery· Published 29 May

CLOSED

29 May

—

Estimated

Modification

FTS

University of Lincoln

491 Internal Audit Services

· Published 29 May

Page 7 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025