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Page 7 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

10 Jun

—

Estimated

Modification

FTS

Derry City and Strabane District Council

T26-048CAP Hazelbank Play Park Consultants PQQ

· Published 10 Jun

CLOSED

10 Jun

—

Estimated

Modification

FTS

Suffolk County Council

Suffolk Adult Learning Service Adult Skills Fund

· Published 10 Jun

CLOSED

10 Jun

—

Estimated

Modification

FTS

TAMESIDE METROPOLITAN BOROUGH COUNCIL

Home to School Transport Bus Service

· Published 10 Jun

CLOSED

10 Jun

—

Estimated

Closed

Ministry of Defence, DIO,

CHAIN SUPPLY NOTICE - Rewiring of Building Projects

Construction work· Published 10 Jun

CLOSED

09 Jun

—

Estimated

Modification

FTS

PROGRESS HOUSING GROUP LIMITED

Asset Management System

· Published 09 Jun

CLOSED

09 Jun

—

Estimated

Closed

FTS · Services

NHS Greater Glasgow and Clyde

Mobile Community Diagnostics Service (Ultrasound, X Ray, IVD Solution)

Administration services· Published 09 Jun

CLOSED

09 Jun

—

Estimated

Modification

FTS

THAMES WATER UTILITIES LIMITED

Portfolio, Programme and Project Management (P3M) System to support Asset Lifecycle and Capital Delivery

· Published 09 Jun

CLOSED

09 Jun

—

Estimated

Modification

FTS

North Lincolnshire Council

North Lincolnshire Council Framework Clinical PPE

· Published 09 Jun

CLOSED

24 Jun

—

Estimated

Closed

Chemonics International, Inc.

Procurement of IT equipment

Office & computing· Published 09 Jun

CLOSED

09 Jun

—

Estimated

Modification

FTS

St Helens Council

Workshop Equipment Service & Calibration

· Published 09 Jun

CLOSED

09 Jun

—

Estimated

Modification

FTS

EAST MIDLANDS HOUSING GROUP LIMITED

Maintenance market (V2)

· Published 09 Jun

CLOSED

09 Jun

—

Estimated

Modification

FTS

Borough Council of Calderdale

New Website For The Victoria Theatre Halifax

· Published 09 Jun

CLOSED

09 Jun

—

Estimated

Modification

FTS

The Police & Crime Commissioner for Sussex

Drone Live Transmission

· Published 09 Jun

CLOSED

09 Jun

—

Estimated

Closed

FTS · Services

NHS Greater Glasgow and Clyde

Asbestos Surveying & Analytical Services

· Published 09 Jun

CLOSED

09 Jun

—

Estimated

Modification

FTS

Leeds Teaching Hospitals NHS Trust

Hospital to Home Catheter Packs

· Published 09 Jun

CLOSED

08 Jun

—

Estimated

Modification

FTS

Herefordshire Council

Tender for Herefordshire Adults Independent Advocacy Service

· Published 08 Jun

CLOSED

08 Jun

—

Estimated

Closed

FTS · Services

Perth & Kinross Council

PKC13563 Child Disability Support and Short Breaks

Health & social· Published 08 Jun

CLOSED

08 Jun

—

Estimated

Modification

FTS

South Yorkshire Mayoral Combined Authority

Enterprise Asset Management System

· Published 08 Jun

CLOSED

08 Jun

—

Estimated

Modification

FTS

Rossendale Borough Council

Lead Organisation to Deliver a Creative Arts Programme in Waterfoot

· Published 08 Jun

CLOSED

08 Jun

—

Estimated

Modification

FTS

UK Hydrographic Office

Supply, Delivery, Installation & On-Site Maintenance of Digitisation Scanning Equipment

· Published 08 Jun

Page 7 of 8261

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Notice peek

ClosedCF · d89f04bec175

Briefing and Early Engagement - HMRC Contact Centre as a Service

H M REVENUE & CUSTOMS

Status

Closed

Estimated

—

Published

09 Dec 2024

Key facts

Notice ID: cf-f652594e-a318-47dc-bfa2-d89f04bec175
CPV code: 48512000 · Software packages
Source: Contracts Finder

Timeline

Published
09 Dec 2024

Description

HMRC is continuing its early engagement activities for the development of a single Omni-Channel Contact Centre as a Service (CCaaS) solution to replace its current legacy services. This update marks the next step in the programme, providing additional details for suppliers and inviting participation in an EOI Supplier Briefing Event. Key Information The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products; 2. Service design, implementation and configuration services; 3. Run & Support services, including proactive maintenance and testing; 4. Ongoing Run & Optimise services with an option for incentivised innovation and optimisation The department intends to seek bids from System Integrators (Implementation Partner(s)) in collaboration with CCaaS Software Vendors. Next Steps Two key documents have been made available as part of this notice: 1. CCaaS Programme Briefing Notice - A high-level overview of the programme, including its scope and indicative commercial timelines 2. Supplier Briefing Event Attendance Request Form - Suppliers interested in attending the EOI Supplier Briefing Event must complete and return this form To be invited to the EOI Supplier Briefing Event, suppliers must meet a set of criteria as outlined in the form. Further Details • This stage of early market engagement remains informal and will assist HMRC in understanding market capabilities and refining its specifications • Participation is by invitation only and will be at HMRC's discretion • Procurement under the Competitive Flexible Procedure, in accordance with the Procurement Act 2023, is anticipated to commence in early 2025. Key Dates and Registration • Suppliers wishing to participate must download and complete the Supplier Briefing Event Attendance Request Form by 17th January 2025. Invitations to the EOI Supplier Briefing Event will be issued following a review against the criteria. Disclaimer - This notice is issued as part of HMRC's transparency and engagement processes under the Procurement Act 2023 (PA23), and should be regarded as satisfying part of the statutory requirements prior to the formal launch of the procurement process. - HMRC reserves the right to amend, revise or cancel any part of this engagement, including but not limited to the criteria, scope, timelines or approach outlined in this notice, the CCaaS Programme Briefing Notice or the Supplier Briefing EOI Form. Nothing in this notice or related documents commits HMRC to any specific approach, criteria or timetable. - This notice does not constitute an Expression of Interest (EOI) or the start of the formal procurement process. HMRC reserves the right to amend its engagement approach as the programme evolves. For more information, please see the CCaaS Programme Briefing Notice.