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175,267 noticesclosed · sorted by publication date

Page 71 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

05 Mar

—

Estimated

Closed

Bournemouth and Poole College

CA17034 - Bournemouth & Poole College - Audio Visual Equipment and Services

Radio & TV equipment· Published 19 Jan

CLOSED

30 Jan

£50k

Estimated

Closed

BOOTHBY WILDLAND LIMITED

Request for Tender

Construction work· Published 19 Jan

CLOSED

29 Jan

—

Estimated

Closed

Nottinghamshire County Council

Soft Market Testing - Specialist child exploitation support service

Health & social· Published 19 Jan

CLOSED

16 Feb

—

Estimated

Closed

Middlesbrough College

CA17032 - Phase 4 Public Sector Decarbonisation Scheme

Construction work· Published 19 Jan

CLOSED

19 Jan

—

Estimated

Closed

Wirksworth Town Council

Concrete War Memorial Restoration

Construction work· Published 19 Jan

CLOSED

14 Feb

—

Estimated

Closed

Middlesbrough College

CA17028 - Media Buying Services

Business services· Published 19 Jan

CLOSED

19 Jan

—

Estimated

Modification

FTS

Choice Housing Ireland Limited

Lisnaskea Area Land Design and Build

· Published 19 Jan

CLOSED

19 Jan

—

Estimated

Modification

FTS

Choice Housing Ireland Limited

PRN25074 Enniskillen Area Land Design and Build

· Published 19 Jan

CLOSED

19 Jan

—

Estimated

Modification

FTS

Choice Housing Ireland Limited

PRN25073 Drumahoe Area Land Design and Build

· Published 19 Jan

CLOSED

12 Feb

—

Estimated

Closed

South Cambridgeshire District Council

South Cambridgeshire District Council - Physical 3D Model of Cambridge City

Architecture & engineering· Published 19 Jan

CLOSED

26 Jan

—

Estimated

Closed

LondonEnergy Ltd

RA355744 - Firewater Pump Replacement

Construction work· Published 19 Jan

CLOSED

30 Jan

—

Estimated

Closed

Newry, Mourne and Down District Council (NMD)

CA17031 - RFQ 2025/50 - Provision to Operate a Service of Outdoor Visitor Attractions at Castle Park Newcastle

Recreational & cultural· Published 19 Jan

CLOSED

19 Jan

—

Estimated

Modification

FTS

Cumberland Council

Carlisle Town Deal - Digital Community Learning Hub-Furniture Supplier

· Published 19 Jan

CLOSED

26 Jan

—

Estimated

Closed

NS&I

Financial Market Intelligence Reports & Monitoring

Business services· Published 19 Jan

CLOSED

19 Jan

—

Estimated

Closed

FTS · Works

University Of Edinburgh

Asbestos Works and Services

Construction work· Published 19 Jan

CLOSED

20 Jan

—

Estimated

Closed

MAIDSTONE AND TUNBRIDGE WELLS NHS TRUST

Service for ward dishwashers

Industrial machinery· Published 19 Jan

CLOSED

01 Feb

—

Estimated

Closed

PEOPLES DISPENSARY FOR SICK ANIMALS

Provision of Veterinary Wholesaler Services to PDSA

Health & social· Published 19 Jan

CLOSED

19 Jan

—

Estimated

Modification

FTS

Stoke-on-Trent Council

Wellfield Interior Designer

· Published 19 Jan

CLOSED

13 Feb

—

Estimated

Closed

THE NATIONAL TRUST FOR PLACES OF HISTORIC INTEREST OR NATURAL BEAUTY

National Trust - Nature Towns & Cities Communities Programme Co-design

Business services· Published 16 Jan

CLOSED

16 Jan

—

Estimated

Modification

FTS

Ministry of Defence, DIO,

CMF Alumni Network Platform

· Published 16 Jan

Page 71 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025