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175,267 noticesclosed · sorted by publication date

Page 77 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

29 Jan

—

Estimated

Closed

PALLADIUM INTERNATIONAL LIMITED

Economic Analysis Support for Mexico's Climate Adaptation Planning

Agricultural products· Published 08 Jan

CLOSED

08 Jan

—

Estimated

Closed

Department for Energy Security & Net Zero

Legal Service

Business services· Published 08 Jan

CLOSED

04 Feb

£450k

Estimated

Closed

Creswell Crags Museum

Mechanical and Electrical (M&E) improvements at Creswell Crags

Construction work· Published 08 Jan

CLOSED

08 Jan

—

Estimated

Modification

FTS

Redditch Borough Councils

The Supply and Installation of Complete Catering Container and Equipment

· Published 08 Jan

CLOSED

09 Feb

£27.6m

Estimated

Closed

DERBY CITY COUNCIL

D2 Two 2-Bed Collaborative Specialist Children's Homes Provision

Health & social· Published 08 Jan

CLOSED

27 Jan

—

Estimated

Closed

KIER TRANSPORTATION LIMITED

A66 Northern Trans-Pennine (NTP) - Earthworks for UCC incl Reinforced Earth Retaining Wall

Construction work· Published 08 Jan

CLOSED

08 Jan

—

Estimated

Modification

FTS

North Devon District Council

NDC0032-25 - Salix - BEC & Landmark

· Published 08 Jan

CLOSED

04 Feb

—

Estimated

Closed

Salford City College

CA16971 - Salford City College - Manned Security Services

Business services· Published 08 Jan

CLOSED

08 Jan

£348k

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Glasgow External Refurbishments to 2 properties - FY2025/26 - Amey North Region - Scotland

Construction work· Published 08 Jan

CLOSED

05 Feb

—

Estimated

Closed

Wiltshire Council

Supply and Installation of New Multi-Use Games Area (MUGA) and Playing Surface.

Recreational & cultural· Published 08 Jan

CLOSED

06 Feb

—

Estimated

Closed

York College

CA16944 - York College: The Provision of Snacks & Soft Drinks Products

Food & beverages· Published 08 Jan

CLOSED

08 Jan

—

Estimated

Modification

FTS

Ipswich Borough Council

Gas Central Heating Installations

· Published 08 Jan

CLOSED

22 Feb

—

Estimated

Closed

Chemonics International, Inc.

Integration of the Explosive Ordinance (EO) Multi-sensor Remote Detection System

Architecture & engineering· Published 08 Jan

CLOSED

08 Jan

—

Estimated

Closed

FTS · Works

London Borough of Sutton

Procurement of a Development Partner for the Sutton Civic and Town Centre Regeneration

Construction work· Published 08 Jan

CLOSED

08 Apr

£29k

Estimated

Closed

London Borough of Brent

EGRESS LICENSES FOR THE LONDON BOROUGH OF LEWISHAM

Software packages· Published 08 Jan

CLOSED

23 Jan

—

Estimated

Closed

PALLADIUM INTERNATIONAL LIMITED

Supporting Just Rural Transition in the Caatinga Region of Brazil

Agricultural products· Published 07 Jan

CLOSED

02 Feb

£30k

Estimated

Closed

NHS Arden and Greater East Midlands Commissioning Support Unit

2022 NICOR Consultancy Support for NHS Arden & GEM CSU

Business services· Published 07 Jan

CLOSED

11 Feb

£200k

Estimated

Closed

Oakham Town Council

Victoria Hall Oakham (EXPRESSION of INTEREST & BUDGET PRICING ESTIMATE)

Construction work· Published 07 Jan

CLOSED

07 Jan

—

Estimated

Modification

FTS

The Police, Fire and Crime Commissioner for Northamptonshire

Enterprise Architecture Tool

· Published 07 Jan

CLOSED

07 Jan

—

Estimated

Closed

FTS · Supplies

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

Cath Labs and Cardiology Stents

Medical equipment· Published 07 Jan

Page 77 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025