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175,267 noticesclosed · sorted by publication date

Page 78 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

15 Jan

—

Estimated

Closed

KIER TRANSPORTATION LIMITED

M6 Lune Gorge - Asbestos refurbishment and demolition works

Construction work· Published 07 Jan

CLOSED

28 Jan

—

Estimated

Closed

Chemonics International, Inc.

Procurement of Gabions

Construction materials· Published 07 Jan

CLOSED

07 Jan

—

Estimated

Modification

FTS

Single Source Regulations Office (SSRO)

Security and Information Risk Advisor (SIRA) services

· Published 07 Jan

CLOSED

07 Jan

—

Estimated

Modification

FTS

THE PIRBRIGHT INSTITUTE

Site Steam Upgrade Project - Principal Contractor & Installation Package

· Published 07 Jan

CLOSED

07 Jan

—

Estimated

Closed

FTS · Supplies

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

Cath Labs and Cardiology Stents

Medical equipment· Published 07 Jan

CLOSED

07 Jan

—

Estimated

Modification

FTS

Cyngor Bwrdeistref Sirol Merthyr Tudful Merthyr Tydfil County Borough Council

GWASANAETHAU CYNGHORI INTEGREDIG TEULUOEDD YN GYNTAF 2026 / FAMILIES FIRST INTEGRATED COUNSELLING SERVICES 2026

· Published 07 Jan

CLOSED

23 Oct

—

Estimated

Closed

Forestry Commission FC

DPS - Supply of Forestry Planting Stock

Agricultural products· Published 06 Jan

CLOSED

06 Jan

—

Estimated

Modification

FTS

Cardiff Council

Transportation and Processing of Residential Dry Mixed Recyclables

· Published 06 Jan

CLOSED

06 Jan

—

Estimated

Modification

FTS

Wokingham Borough Council

Public Protection Partnership

· Published 06 Jan

CLOSED

02 Feb

—

Estimated

Closed

Salford City College

CA16964 - Salford City College - Student Transport Services

Transport services· Published 06 Jan

CLOSED

16 Jan

£50k

Estimated

Closed

Surrey Heath Borough Council

GB-Camberley: Camberley Theatre Drainage Remedial Works

Construction work· Published 06 Jan

CLOSED

26 Jan

—

Estimated

Closed

Home Office

Home Office Returns Reintegration Programme (HORRP) - Phase 3 - 2026 - 2028

Other services· Published 06 Jan

CLOSED

31 Jan

£850k

Estimated

Closed

UK Atomic Energy Authority

T/AK104/25 - Modular Labs & Associated Services

Construction materials· Published 06 Jan

CLOSED

06 Jan

—

Estimated

Modification

FTS

West Suffolk Council

Conversion and refurbishment 9 Short Brackland, Bury St Edmunds, IP33 1EL

· Published 06 Jan

CLOSED

20 Jan

£2.5m

Estimated

Closed

Balfour Beatty VINCI JV HS2

BBV HS2 MWCC North - Project Wide Utilities Works

Construction work· Published 06 Jan

CLOSED

06 Feb

—

Estimated

Closed

CRANBROOK & SISSINGHURST PARISH COUNCIL

Grounds Maintenance Contract

Agriculture & forestry· Published 06 Jan

CLOSED

06 Jan

—

Estimated

Closed

WWF-UK (WORLD WIDE FUND FOR NATURE) TRADING LIMITED

Modelling the Cost of Inaction in UK Food System under extreme weather and nature loss scenarios

R&D services· Published 06 Jan

CLOSED

21 Jan

—

Estimated

Closed

Central Bedfordshire Council

CBC-1878-Q-SM Day Centre Meal Services

Hotel & restaurant· Published 06 Jan

CLOSED

06 Jan

—

Estimated

Closed

FTS · Services

Food Standards Scotland (FSS)

Cleaning and Minor Repairs Services

Sewage & refuse· Published 06 Jan

CLOSED

07 Jan

£1.0m

Estimated

Closed

Nottinghamshire County Council

Interim contract for the delivery of 16+ supported accommodation service in the South of the County

Health & social· Published 06 Jan

Page 78 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025