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175,267 noticesclosed · sorted by publication date

Page 80 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

29 Dec

—

Estimated

Modification

FTS

Police and Crime Commissioner for South Wales

Substance Use Recovery Interventions for Justice Services (Previously Offender Intervention)

· Published 29 Dec

CLOSED

23 Jan

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: WC1666188 - CY- CIDP TOOL REF: 123883- WORKS FOR THE REPLACEMENT OF ROOF TILES - VARIOUS SFAS AT KENSINGTON (CYPRUS)

Construction work· Published 29 Dec

CLOSED

16 Jan

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: WC1680040 - Works for a new Coach Station at Ayios Nikolaos (CYPRUS)

Construction work· Published 29 Dec

CLOSED

09 Jan

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: WC1587869 - Ayios Nikolaos RO filtered Water Tank - Replace with 2no. new GLS insulated water tanks - Works only (CYPRUS)

Construction materials· Published 29 Dec

CLOSED

13 Feb

—

Estimated

Closed

Success Academy Trust

CA16948 - Success Academy Trust _ Leicestershire

Food & beverages· Published 24 Dec

CLOSED

24 Dec

—

Estimated

Modification

FTS

Tunbridge Wells Borough Council

TWBC - Benhall Mill Road Parks Depot

· Published 24 Dec

CLOSED

16 Oct

£95k

Estimated

Closed

The Electoral Commission

Political Finance Research

R&D services· Published 23 Dec

CLOSED

23 Jan

—

Estimated

Closed

Home Office

Home Office PPPT External Capability

IT services· Published 23 Dec

CLOSED

21 Jan

£126k

Estimated

Closed

NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board

2037 Section 12 (S12) Digital Solution for NHS BLMK ICB

Software packages· Published 23 Dec

CLOSED

02 Feb

£1.7m

Estimated

Closed

Leeds Teaching Hospitals NHS Trust

PSR - Minor Illness Service

Health & social· Published 23 Dec

CLOSED

23 Dec

—

Estimated

Modification

FTS

Liverpool City Council

M62 Digital Advertising Screens/ Towers

· Published 23 Dec

CLOSED

27 Jan

—

Estimated

Closed

Chemonics International, Inc.

Procurement of Ground-based primary modular shelters (including installation and commissioning services) in Kamianske and Synelnykove, Ukraine

Construction materials· Published 23 Dec

CLOSED

16 Jan

—

Estimated

Closed

THE NATIONAL TRUST FOR PLACES OF HISTORIC INTEREST OR NATURAL BEAUTY

National Trust - NI - Woodland Restoration at The Argory

Agriculture & forestry· Published 23 Dec

CLOSED

23 Dec

—

Estimated

Modification

FTS

Cross Keys Homes

Provision of Night Support Services to CKH Hostels

· Published 23 Dec

CLOSED

23 Dec

—

Estimated

Closed

FTS · Supplies

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

NP38625 Compounded Aseptic Medicines

Medical equipment· Published 23 Dec

CLOSED

07 Jan

£100k

Estimated

Closed

Anthro JV

Request for Proposal: Point Cloud Scanners for Construction Use

Business services· Published 23 Dec

CLOSED

27 Feb

£209.4m

Estimated

Closed

HS2

HS2 Limited Green Assets Maintenance & Management Services

Agriculture & forestry· Published 23 Dec

CLOSED

29 Jan

—

Estimated

Closed

Somerset Council

Corporate Cleaning Contract 2026

Sewage & refuse· Published 22 Dec

CLOSED

24 Apr

£5.0m

Estimated

Closed

Nottingham City Council

CPU 7609 Pouring Rights Partnership and Drinks Supply for National Ice Centre & Motorpoint Arena

Food & beverages· Published 22 Dec

CLOSED

23 Dec

£150k

Estimated

Closed

Oxfordshire County Council

Delivery Director - RFQ

Business services· Published 22 Dec

Page 80 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025