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175,267 noticesclosed · sorted by publication date

Page 86 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

05 Jan

£50k

Estimated

Closed

ENTERPRISE CHESHIRE AND WARRINGTON

Specialist Legal Support for ECW Pre-Transfer Planning

Business services· Published 12 Dec

CLOSED

16 Jan

£181k

Estimated

Closed

BSOL Procurement Collaborative

HMP GOS Tender (PROC.78.0074) - The Provision of Ophthalmology Services for HMP (His Majesty's Prison) Birmingham

Health & social· Published 12 Dec

CLOSED

12 Jan

£2.3m

Estimated

Closed

London Borough of Bexley

6383 - Independent Fostering Agencies Framework

Health & social· Published 12 Dec

CLOSED

12 Dec

—

Estimated

Modification

FTS

South Tyneside Borough Council

Evaluation of the South Tyneside Pledge

· Published 12 Dec

CLOSED

12 Dec

—

Estimated

Closed

FTS · Services

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Insourcing of Neurodevelopment Assessments

· Published 12 Dec

CLOSED

19 Jan

£2.5m

Estimated

Closed

Sheffield City Council

Re-Opening of Mental Health Independence and Support Framework

Health & social· Published 12 Dec

CLOSED

16 Jan

—

Estimated

Closed

BALFOUR BEATTY CIVIL ENGINEERING LIMITED

A66 - Demolition Surveys

Construction work· Published 12 Dec

CLOSED

26 Dec

—

Estimated

Closed

BALFOUR BEATTY CIVIL ENGINEERING LIMITED

A66 - BOQ Production

Architecture & engineering· Published 12 Dec

CLOSED

12 Jan

£3.1m

Estimated

Closed

Stockport Metropoliton Borough Council

Learning Disability Supported Living Tenancies- Grafton Street & Stockport Road-West

Health & social· Published 12 Dec

CLOSED

12 Dec

—

Estimated

Closed

Blackpool Council

9 Erdington Road £15k - £400k BHC Building and Refurbishment Framework

Construction work· Published 12 Dec

CLOSED

04 Jan

—

Estimated

Closed

Defence Science and Technology Laboratory

Stakeholder Discovery Questionnaire: IOD Barriers and Opportunities - Space Systems program

R&D services· Published 12 Dec

CLOSED

12 Dec

—

Estimated

Modification

FTS

Lichfield District Council

Fradley Play Parks

· Published 12 Dec

CLOSED

12 Dec

—

Estimated

Modification

FTS

National Museum of the Royal Navy

Appointment of Creative/Advertising Agency for Creative Campaign for Portsmouth Historic Dockyard (2025 Issue)

· Published 12 Dec

CLOSED

12 Dec

—

Estimated

Modification

FTS

Bridgend County Borough Council

Framework for: The Provision of a Regulated Care at Home Service

· Published 12 Dec

CLOSED

27 Jan

£120k

Estimated

Closed

Seaton Valley Council

Floral Planting & Maintenance Contract 2026-2028

Agricultural products· Published 11 Dec

CLOSED

09 Jan

—

Estimated

Closed

New College Swindon

CA16864 - Catering Services Contract for New College Swindon

Hotel & restaurant· Published 11 Dec

CLOSED

11 Dec

—

Estimated

Modification

FTS

Royal National Orthopaedic Hospital NHS Trust

Prosthetics and Orthotics Products and Manufacturing Services

· Published 11 Dec

CLOSED

11 Dec

—

Estimated

Closed

FTS · Services

Dumfries and Galloway Health Board

NHSDG - Servicing and Repair of Community Hoists, Dynamic Air Mattresses, Cushions, Baths, Plinths and Bed PAT Testing

· Published 11 Dec

CLOSED

11 Dec

—

Estimated

Modification

FTS

Victoria and Albert Museum

South Ken Zen+ Heat and Energy Project

· Published 11 Dec

CLOSED

11 Dec

—

Estimated

Closed

FTS · Supplies

Scottish Prison Service

SPS-02148 Provision and Maintenance of In-Cell TVs

Furniture & furnishings· Published 11 Dec

Page 86 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025