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175,267 noticesclosed · sorted by publication date

Page 88 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

17 Dec

—

Estimated

Closed

Ministry of Defence, DIO,

Supply Chain Notice: WC1680036 - Dhekelia Storm Network - Works to prevent further erosion, overland flows, or downstream flooding to the SFA project, CYPRUS

Construction work· Published 10 Dec

CLOSED

12 Jan

—

Estimated

Closed

Leicester College

CA16881 - Fire Door Inspection Survey

Administration services· Published 10 Dec

CLOSED

16 Dec

£20k

Estimated

Closed

MOTT MACDONALD LIMITED

Consultancy service for Education Sector Analysis

Education & training· Published 10 Dec

CLOSED

19 Dec

—

Estimated

Closed

Department for Work & Pensions

JCS CRM tool

IT services· Published 10 Dec

CLOSED

10 Dec

—

Estimated

Closed

FTS · Works

Caledonian Maritime Assets Ltd (Utility)

Tiree Terminal New Building, Marshalling Area & Traffic Management Works

Construction materials· Published 10 Dec

CLOSED

10 Dec

—

Estimated

Modification

FTS

Gedling Borough Council

Emergency and Nightly Paid Accommodation

· Published 10 Dec

CLOSED

17 Dec

£1.0m

Estimated

Closed

Anthro JV

Building Management System - North and South Portals at Old Oak Common (Tender Ref: COMM12)

Architecture & engineering· Published 10 Dec

CLOSED

16 Dec

£500k

Estimated

Closed

Costain Limited (H7-Heathrow)

WP3340- Road Marking

Transport equipment· Published 10 Dec

CLOSED

10 Dec

—

Estimated

Modification

FTS

Karbon Homes

Replacement of Floor Coverings

· Published 10 Dec

CLOSED

10 Dec

£136k

Estimated

Closed

Bournemouth Christchurch and Poole Council

Replacement of Specialist Refuse Collection Vehicle (RCV)

Transport equipment· Published 10 Dec

CLOSED

23 Dec

—

Estimated

Closed

KIER TRANSPORTATION LIMITED

A66 Northern Trans-Pennine (NTP) - Scheme 6 Reinstatement of Archaeology fields

Construction work· Published 10 Dec

CLOSED

09 Dec

—

Estimated

Modification

FTS

Rochford Districtg Council

Station Road Car Park Resurfacing

· Published 09 Dec

CLOSED

09 Dec

—

Estimated

Modification

FTS

Cyngor Sir Ceredigion County Council

Ceredigion - Play, Recreation and Childcare for Disabled Children and Young People

· Published 09 Dec

CLOSED

02 Jan

£350k

Estimated

Closed

NHS Blood & Transplant (NHSBT)

SCI Cleanroom Cleaning 2025/26

Sewage & refuse· Published 09 Dec

CLOSED

16 Jan

£3.0m

Estimated

Closed

Cornwall Council

Electronic Case Management System for Multiple Vulnerabilities

Software packages· Published 09 Dec

CLOSED

14 Jan

£143.0m

Estimated

Closed

Cornwall Council

Cornwall's Franchising & Bus Reform Pilot

Transport services· Published 09 Dec

CLOSED

09 Dec

—

Estimated

Closed

FTS · Services

The City of Edinburgh Council

Tweed Lodge Care Home Services

Health & social· Published 09 Dec

CLOSED

23 Dec

—

Estimated

Closed

Tameside College

CA16870 - Tameside College - Request for a Laser Cutting Machine

Industrial machinery· Published 09 Dec

CLOSED

09 Dec

—

Estimated

Modification

FTS

TRANSPORT FOR WALES RAIL LTD

Mk4 OH2 Minus and Corrosion Repair

· Published 09 Dec

CLOSED

02 Jan

—

Estimated

Closed

Elvetham Heath Parish Council

Grounds Maintenance Contract for Elvetham Heath Parish Council

Agriculture & forestry· Published 09 Dec

Page 88 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025