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175,267 noticesclosed · sorted by publication date

Page 97 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

12 Dec

—

Estimated

Closed

City of Wolverhampton College

CA16801 - City of Wolverhampton College Telford B2 Unit Refurbishment

Construction work· Published 26 Nov

CLOSED

26 Nov

—

Estimated

Modification

FTS

BRITISH COUNCIL(THE)

ITT - YU93TVET52025 - IT Equipment for COE in Pakistan

· Published 26 Nov

CLOSED

26 Nov

—

Estimated

Modification

FTS

Suffolk County Council

Workforce Development Services for Care Providers in Suffolk

· Published 26 Nov

CLOSED

19 Dec

£150k

Estimated

Closed

South London and Maudsley

Lift Replacement, Aubrey-Lewis Ward, Maudsley Hospital

Construction work· Published 25 Nov

CLOSED

12 Jan

—

Estimated

Closed

South Thames College Group

CA16762 - South Thames College Group - Mechanical and Electrical Maintenance Services

Architecture & engineering· Published 25 Nov

CLOSED

03 Dec

£2.5m

Estimated

Closed

Balfour Beatty VINCI JV HS2

BBV HS2 MWCC North - Tower Light Maintenance

Electrical machinery· Published 25 Nov

CLOSED

10 Dec

—

Estimated

Closed

MSE Group

RA354871 - Short term provision of wigs for Oncology and Dermatology patients

Medical equipment· Published 25 Nov

CLOSED

11 Dec

—

Estimated

Closed

Leeds City Council

Learning Disability Day Opportunities Provider Engagement Event

Health & social· Published 25 Nov

CLOSED

05 Jan

—

Estimated

Closed

Central Bedfordshire Council

CBC-1862-T-AS Leighton Leisure Centre Public Art

Recreational & cultural· Published 25 Nov

CLOSED

15 Dec

—

Estimated

Closed

PALLADIUM INTERNATIONAL LIMITED

Ghana motorcycle fleet provision

Transport equipment· Published 25 Nov

CLOSED

21 Dec

£20k

Estimated

Closed

Oakham Town Council

Oakham Trre Surgery

Agriculture & forestry· Published 25 Nov

CLOSED

15 Dec

—

Estimated

Closed

PALLADIUM INTERNATIONAL LIMITED

Ghana vehicle fleet provision

Transport equipment· Published 25 Nov

CLOSED

21 Dec

£20k

Estimated

Closed

Oakham Town Council

All Saints Church Oakham

Construction work· Published 25 Nov

CLOSED

19 Dec

£500k

Estimated

Closed

Basildon Borough Council

GB-Basildon: Surfacing Works

Construction work· Published 25 Nov

CLOSED

15 Dec

—

Estimated

Closed

BIP SOLUTIONS LIMITED

Early Engagement Notice - Market Engagement Opportunity

Software packages· Published 25 Nov

CLOSED

30 Jan

£175k

Estimated

Closed

Homes England (the name adopted by the Homes and Communities Agency)

Homes England - Removal of Pigeon Guano at Daedalus Site, 2026

Sewage & refuse· Published 25 Nov

CLOSED

07 Jan

£50k

Estimated

Closed

North East Ambulance Service

Gearbox repair and replacement tender for NEAS

Repair & maintenance· Published 25 Nov

CLOSED

09 Jan

£50k

Estimated

Closed

The Oil & Pipelines Agency

GB-Helensburgh: OPA T814 OFD Garelochhead White Oils Pumphouse Roof Repair

Construction work· Published 25 Nov

CLOSED

25 Nov

£4.5m

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Helensburgh Triple Glazed D&W to 70 properties - FY2025/26 - Amey North Region - Scotland

Construction work· Published 25 Nov

CLOSED

19 Jan

£671k

Estimated

Closed

London Borough of Merton

Vision Impairment Rehabilitation and Habilitation Services

Health & social· Published 24 Nov

Page 97 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025