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NE
TenderFTS · 0677d5

B2B Research Community - User Panel

National Employment Savings Trust (NEST) Corporation
Status
complete
Estimated
—
Published
09 Jul 2026

Key facts

Notice ID
ocds-h6vhtk-0677d5
Awarded to
QUADRANGLE RESEARCH GROUP LIMITED
Source
Find a Tender

Timeline

  1. Published
    09 Jul 2026

Description

This year Nest is in the process of planning a major enhancement of its service platform for employers and TPA's. As from June, we will need to embark on a major programme of CX and usability research with B2B customers to ensure that this enhancement is optimised. Much research has already been carried out on where the critical "pain points" are that need to be addressed, and what needs to be changed in order to properly improve the customer experience. This new programme of CX research will test service design that will start in earnest in June and continue (at least) until the end of the 26-27 financial year. As from June therefore we need to have a research supplier in place who will be able to support us in managing this programme. The supplier will need to recruit B2B research respondents, design interview materials and carry out the interviewing, and provide a regular flow of feedback to us so designs can be modified, after which we may return to respondents to check on changes in an iterative manner. We are agnostic about how the supplier should provide this. On the consumer side we have our research community, however we realise that aiming to build a "community" in the B2B context would be more of a challenge and perhaps not the ideal approach to this. To sum up, what we basically need is to have B2B respondents who will be able to engage quickly with requests for interviewing and feedback, so we can deal with the research and design in an agile manner. Given the nature of these busy, time poor respondents, we acknowledge that this is a considerable challenge. What kind of incentives, access platforms or approaches to enable this to happen should be thoroughly considered in suppliers' responses. It is expected the whole research programme will be undertaken online.

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2,976 noticesopen · sorted by deadline ascending
Page 1 of 149
Time to close
Value
Type
Buyer
Notice
Closing today / tomorrow20 notices
TODAY
09 Jul
£22.0m
Estimated
Tender
FTS · Works
DT
DfI Transport and Road Asset Management (TRAM)
DfI TRAM Road Asset Management – Road Restraint Systems Framework
Construction work· Published 26 Jun
TMRW
09 Jul
£140k
Estimated
Tender
FTS · Works
CC
Conwy County Borough Council
Ysgol y Foryd and Ysgol Maes Owen - Windows Replacement
Construction materials· Published 02 Jul
TMRW
09 Jul
£140k
Estimated
Tender
FTS · Works
CC
Conwy County Borough Council
Ysgol y Foryd and Ysgol Maes Owen - Windows Replacement
Construction materials· Published 02 Jul
TMRW
09 Jul
—
Estimated
Tender
FTS · Supplies
LS
Liverpool School of Tropical Medicine
AF184 Purchase of Vehicles for MLW
Transport equipment· Published 08 Jun
TMRW
09 Jul
£140k
Estimated
Tender
FTS · Works
CC
Conwy County Borough Council
Ysgol y Foryd and Ysgol Maes Owen - Windows Replacement
Construction materials· Published 10 Jun
TMRW
09 Jul
£800k
Estimated
Tender
FTS · Supplies
MO
Ministry of Defence, DIO,
The Provision of a Rapid Deployable Air Raid Warning System
Radio & TV equipment· Published 11 Jun
TMRW
09 Jul
£104k
Estimated
Tender
FTS · Services
PB
Prifysgol Bangor / Bangor University
Tree & Hedge Management Services
Agriculture & forestry· Published 18 Jun
TMRW
09 Jul
£200k
Estimated
Tender
FTS · Works
WC
Wrexham County Borough Council
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Construction work· Published 01 Jul
TMRW
09 Jul
£33k
Estimated
Below-thresh.
FTS · Services
SC
Surrey County Council
SCC - KS - RFQ - Employment Support Services
R&D services· Published 30 Jun
TMRW
09 Jul
£74k
Estimated
Below-thresh.
CF
TN
THE NATIONAL TRUST FOR PLACES OF HISTORIC INTEREST OR NATURAL BEAUTY
Dorset Peat Partnership restoration works - Greenlands 2026
Agricultural products· Published 12 Jun
TMRW
09 Jul
£33k
Estimated
Below-thresh.
FTS · Services
SC
Surrey County Council
SCC - KS - RFQ - Employment Support Services
R&D services· Published 18 Jun
TMRW
09 Jul
—
Estimated
Tender
CF
UO
UNIVERSITY OF MANCHESTER
Request for Information - Teaching Excellence Capability Consultancy - 2026-3526-TECC-SD-MW
Education & training· Published 25 Jun
TMRW
09 Jul
—
Estimated
Tender
FTS · Services
PO
Post Office Limited
Post Office Branch - Brookfield Drive
Postal & telecomms· Published 25 Jun
TMRW
09 Jul
£200k
Estimated
Tender
FTS · Services
PC
Police & Crime Commissioner for Merseyside & Chief Constable for Merseyside
Veterinary Services for Canines including Police Dogs
Health & social· Published 08 Jun
TMRW
09 Jul
—
Estimated
Tender
FTS · Services
PO
Post Office Limited
Post Office Branch - Arundel Drive
Postal & telecomms· Published 10 Jun
TMRW
09 Jul
—
Estimated
Tender
FTS · Services
PO
Post Office Limited
Post Office Branch - Far Lane
Postal & telecomms· Published 12 Jun
TMRW
09 Jul
£3.5m
Estimated
Tender
FTS · Services
GH
Gateway Housing Association
Provision of Insurance and Related Services to Gateway Housing Association
Financial services· Published 02 Mar
TMRW
09 Jul
£10k
Estimated
Below-thresh.
FTS · Works
CO
Council of Reserve Forces' and Cadets' Associations
Howden Fence and Gate
Transport equipment· Published 12 Jun
TMRW
10 Jul
£250k
Estimated
Tender
FTS · Works
LB
London Borough of Haringey
Fortismere School WC Works
Construction work· Published 19 Jun
TMRW
10 Jul
—
Estimated
Tender
FTS · Services
GN
Gas Networks Ireland
25/055 - Provision of Survey, Design, Installation and Maintenance and Remote Monitoring of Security Systems
Electrical machinery· Published 11 Jun
Page 1 of 149
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