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OR

Opinion Research Services Limited

Business services · West Glamorgan
Large

Opinion Research Services Limited is a full-service social research agency that provides quantitative and qualitative research across the UK for various sectors including public, voluntary, and private organizations. They focus on delivering robust data and insights through rigorous research methods.

ors.org.uk ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£11.6m
Live
19
Buyers
75
12m
£382k
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities6
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts19 / 103
  • Top buyers75
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Opinion Research Services LimitedUpdated 13 Jul 2026

At a glance · for buyers and watchdogs

Opinion Research Services Limited has won £11.6m across 75 public-sector buyers, with 19 live contracts. No active Companies House risk flags.

Why: top buyer Espo at 23% · 87% in Business services · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
19 of 103Live contracts
23%Top-buyer concentration
87%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Services · 4
Research & EngagementFull-service agency delivering personal & telephone interviews, online & postal questionnaires, and qualitative engagement. ↗Evaluation & InsightEvidence-led reviews to measure the quality of service delivery and understand the impact of policy interventions. ↗Managing ConsultationExpert advice and practical support from early engagement at the formative stage to formal consultation about proposals. ↗Evidence For PlanningRobust needs assessments based on methods that have been routinely and consistently endorsed by planning inspectors. ↗
Frameworks & DPS · 6 from notices
  • 664_17 Consultancy ServicesEspo · £1.5m
  • BIS Research and Evaluation FrameworkUK SHARED BUSINESS SERVICES LIMITED · £1.1m
  • Complainant Feed back SurveyParliamentary and Health Service Ombudsman · £295k
  • For Transparency Purposes Only - Framework Mini Competition Call-Off against UK SBS Market Research Framework Agreement RM1086 MR130001 - Customer Satisfaction Tracker SurveyMinistry of Defence, DIO, · £110k
  • OG - Tenant Satisfaction Measures - Perception Surveys - PP1047ORBIT GROUP LIMITED · £91k
  • Consultation for Selective LicensingLiverpool City Council · £84k

Extracted automatically from ors.org.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies · 1

Delivery stories from the supplier’s website. Clients are not yet cross-checked against award records.

◐ From supplier website
Value Proposition ProjectThe project was managed really well and added real value and insight, shaping the organization in the future. ↗

Extracted automatically from ors.org.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 19 live · 84 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Victim of Crime User Satisfaction Survey
British Transport Police7931100001 Jul 2026£331k4 yrsLive
On-Call Improvement Engagement Services
Buckinghamshire and Milton Keynes Fire Authority7320000002 Aug 2025£51k12 moLive
User Satisfaction Survey - AWARD
Surrey Police7934231101 Apr 2025£271k4 yrsLive
RMBC - JO - Housing and Economic Development Needs Assessment (HEDNA) - AWARD
Runnymede Borough Council9071000010 Jan 2025£46k3.7 yrsLive
Residential Housing Mix Assessment
Stoke-on-Trent Council7100000023 Dec 2024£27k2 moClosed
WHC - Gypsies and Travellers and Travelling Showpeople Accommodation Needs Assessment - AWARD
Welwyn Hatfield Borough Council7141000025 Nov 2024—4 moClosed
Private Housing Stock Condition Assessments
Bournemouth Christchurch and Poole Council7135500001 Oct 2024£30k6 moClosed
RMBC - PW - Provision of Gypsy and Traveller Accomodation Assessment - AWARD
Runnymede Borough Council9071210015 Nov 2024£20k3.1 yrsLive
ecm_12057 - Functional Assessment Service Customer Satisfaction Survey
Department for Work & Pensions7311000012 Aug 2024£2.6m5 yrsLive
Provision of Customer Satisfaction Survey Services
SUPPLY CHAIN COORDINATION LIMITED7934231022 Apr 2024£99k12 moClosed
Total live value £3.5m · mean award £112k1–10 of 103

Top buyers · 75 buyers · top 3 = 54%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Espo
3 contracts
23%
since 2017
2
Department for Work & Pensions
1 contract
22%
since 2024
3
UK SHARED BUSINESS SERVICES LIMITED
1 contract
9%
since 2016
4
British Transport Police
3 contracts
5%
since 2020
5
Office for National Statistics
3 contracts
4%
since 2016
6
The Water Services Regulation Authority
6 contracts
3%
since 2016
7
Ministry of Defence, DIO,
2 contracts
3%
since 2017
8
Parliamentary and Health Service Ombudsman
1 contract
3%
since 2023
9
Surrey Police
1 contract
2%
since 2025
10
Joint Procurement Service for Surrey and Sussex Police
1 contract
2%
since 2020

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 87%.

✓ From notices
Business services79
87%
R&D services73
13%
⚠ Concentration: 87% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
London14 contracts
34%
East Midlands9 contracts
27%
South West5 contracts
11%
West Midlands14 contracts
7%
Wales5 contracts
5%
South East14 contracts
5%
Eastern11 contracts
5%
North West5 contracts
5%
Yorkshire2 contracts
0%
North East2 contracts
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Opinion Research Services Limited highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
OH
Optima Health UK Limited
No£29.4m1
PH
PRIVATE HOME CARE UK LIMITED
Yes£13.1m1
C&
City & County Care Services Ltd
Yes£13.1m1
DC
Domiciliary Care Services (UK) Limited
Yes£13.1m1
EH
EMBRACE HEALTHCARE LTD
Yes£13.1m1
OR
Opinion Research Services Limited
No£382k—
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 31 Mar 2025
Confirmation statement
Up to date
Next due 16 Mar 2027
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
02904006
Status
Active
Type
Private limited
Incorporated
02 Mar 1994
Reg. office
The Strand, Swansea, West Glamorgan, SA1 1AF
SIC codes
73200
Last accounts
31 Mar 2025
Next accounts due
31 Dec 2026

Directors & PSC

  • LEE, Jonathan — director
    Appointed 04 Mar 2026
  • HALL, Rachel Sarah — director
    Appointed 07 Jun 2004
  • WILLIAMS, Stella — secretary
    Appointed 01 Mar 2000
  • HALL, Dale — director
    Appointed 02 Mar 1994
  • Ors Genesis — person with significant control
    ownership of shares 75 to 100 percent · voting rights 75 to 100 percent

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
OPINION RESEARCH SERVICES LIMITED
02904006 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.