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  4. ACUITY RESEARCH & PRACTICE LTD.
AR

ACUITY RESEARCH & PRACTICE LTD.

R&D services · Barnstaple
SME

Acuity Research & Practice Ltd. specializes in research and consultancy services within the social housing sector, focusing on resident satisfaction surveys, benchmarking, and performance reporting.

arap.co.uk ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£2.2m
Live
20
Buyers
39
12m
£97k
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities6
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts20 / 45
  • Top buyers39
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — ACUITY RESEARCH & PRACTICE LTD.Updated 06 Jul 2026

At a glance · for buyers and watchdogs

ACUITY RESEARCH & PRACTICE LTD. has won £2.2m across 39 public-sector buyers, with 20 live contracts. No active Companies House risk flags.

Why: top buyer Karbon Homes at 12% · 74% in R&D services · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
20 of 45Live contracts
12%Top-buyer concentration
74%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 1/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 5
Resident Satisfaction SurveysTracking & One-off Resident Satisfaction Surveys, including TSM and STAR surveys. ↗Transactional SurveysResponsive Repairs & Other Transactional Surveys that delve into specific areas of service delivery. ↗Reporting and DashboardsReports and dashboards that enable housing providers to assess performance. ↗BenchmarkingBenchmarking services to understand costs and performance. ↗Consultancy and LearningConsultancy services aimed at enhancing organizational performance. ↗
Frameworks & DPS · 6 from notices
  • FHPP0010 - Customer Relationship Programme - Customer Feedback SurveysFUTURES HOUSING GROUP LIMITED · £80k
  • Cambridge City Council - Tenant Perception SurveyCambridge City Council · £75k
  • Tenant Satisfaction Measures (TSM) SurveyRoyal Borough of Kingston Upon Thames · £70k
  • Tenant Satisfaction MeasuresSouthampton City Council · £60k
  • Tenant and Leaseholder Satisfaction SurveyOxford City Council · £49k
  • SURVEYS - Lot 1 Customer Satisfaction, Lot 2 Employee Satisfaction, Lot 3 Transactional Surveys to Capture the Voice of the CustomerWakefield and District Housing Limited (WDH) · £47k

Extracted automatically from arap.co.uk on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 20 live · 25 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
TSM survey
Durham Aged Mineworkers' Homes Association—14 Aug 2026£63k5 yrsLive
Tenant Satisfaction Measures (TSM) Surveys - AWARD
Walsall Housing Group - e-Tendering System7934231001 Apr 2026—3 yrsLive
North Northamptonshire Council - Tenant Satisfaction Measures Survey 2024/25
North Northamptonshire Council7931100001 Oct 2024£9k3 moClosed
East Suffolk Council Tenant Census
Suffolk Coastal District Council and Waveney District Council7321000014 Jul 2025£25k6 moClosed
Provision of Customer Research Partner
BIP SOLUTIONS LIMITED7934231012 May 2025£220k4.9 yrsLive
Tenant Satisfaction Measures - Perception Surveys - AWARD
Curo Group (Albion) Ltd7930000019 May 2025—2 yrsLive
GB-St Helens: Provision of Tenant Satisfaction Measure Surveys & Other Customer Feedback
Torus62Ltd7934231001 May 2025£57k2 yrsLive
Resident perception/satisfaction surveys
London Borough of Lewisham7934231101 Apr 2025£216k3 yrsLive
Customer Transactional Surveys 2025
WEST KENT HOUSING ASSOCIATION7934231101 Jul 2025£82k2 yrsLive
Tenant Satisfaction Measure (TSM) Surveys 2025
WEST KENT HOUSING ASSOCIATION7934231101 Apr 2025£40k2 yrsLive
Total live value £1.1m · mean award £49k1–10 of 45

Top buyers · 39 buyers · top 3 = 32%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Karbon Homes
2 contracts
12%
since 2021
2
BIP SOLUTIONS LIMITED
1 contract
10%
since 2025
3
London Borough of Lewisham
1 contract
10%
since 2025
4
Durham Aged Mineworkers' Homes Association
2 contracts
6%
since 2026
5
WEST KENT HOUSING ASSOCIATION
2 contracts
6%
since 2025
6
LINCOLNSHIRE HOUSING PARTNERSHIP LIMITED
1 contract
5%
since 2021
7
Birmingham City Council
1 contract
4%
since 2024
8
FUTURES HOUSING GROUP LIMITED
1 contract
4%
since 2024
9
Cambridge City Council
1 contract
3%
since 2023
10
Wolverhampton City Council
1 contract
3%
since 2024

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 74%.

✓ From notices
R&D services73
74%
Business services79
26%
⚠ Concentration: 74% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
North East5 contracts
20%
South East9 contracts
20%
West Midlands5 contracts
14%
Yorkshire6 contracts
11%
Eastern4 contracts
11%
London1 contract
11%
East Midlands5 contracts
7%
North West5 contracts
6%
South West1 contract
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). ACUITY RESEARCH & PRACTICE LTD. highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
TS
Trustmarque Solutions Ltd
No£65.7m2
OH
Optima Health UK Limited
No£29.4m1
PH
PRIVATE HOME CARE UK LIMITED
Yes£13.1m1
C&
City & County Care Services Ltd
Yes£13.1m1
DC
Domiciliary Care Services (UK) Limited
Yes£13.1m1
AR
ACUITY RESEARCH & PRACTICE LTD.
Yes£97k—
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 31 Mar 2025
Confirmation statement
Up to date
Next due 08 May 2027
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
03503391
Status
Active
Type
Private limited
Incorporated
03 Feb 1998
Reg. office
35 Mount Pleasant, Bishops Tawton, Barnstaple, EX32 0AQ
SIC codes
70229 · 73200 · 84130 · 94110
Last accounts
31 Mar 2025
Next accounts due
31 Dec 2026

Directors & PSC

  • WHITE, Alison Mary — secretary
    Appointed 18 Apr 2023
  • WHITE, Alison Mary — director
    Appointed 18 Apr 2023
  • O'BRIEN, Suzanne Denise — director
    Appointed 01 Apr 2014
  • Miss Alison Mary White — person with significant control
    ownership of shares 25 to 50 percent as firm · voting rights 50 to 75 percent as firm · significant influence or control as firm
  • Mrs Suzanne Denise O'Brien — person with significant control
    ownership of shares 25 to 50 percent

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
ACUITY RESEARCH & PRACTICE LTD.
03503391 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.