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ME

Medallia Inc

Altrincham
Large
medallia.com ↗
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Awarded
£10.4m
Live
2
Buyers
8
12m
—
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts2 / 11
  • Top buyers8
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags1
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Medallia IncUpdated 20 Jul 2026

At a glance · for buyers and watchdogs

Medallia Inc has won £10.4m across 8 public-sector buyers, with 2 live contracts.

Why: top buyer NHS SHARED BUSINESS SERVICES LIMITED at 75% · 1 active risk flag · 0 modifications.

Decision signals
1Active red flags
ActiveCompany status
2 of 11Live contracts
75%Top-buyer concentration
—Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

⚑ Self-reported & from notices

Service tags, sectors served and target geographies appear here once a supplier verifies ownership of this profile.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 2 live · 9 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
GB-Glasgow: 2024-TR-0092 Digital Analytics
Student Loans Company4800000020 Nov 2024£73k12 moClosed
Customer Engagement Platform
Post Office Limited7934231029 Mar 2024£1.4m3 yrsLive
GB-Glasgow: Digital Analytics
Student Loans Company7222230020 Nov 2023£67k12 moClosed
Training and coaching in Crowdsourcing methods and delivery for Horizons clients
NHS England8056100001 Nov 2022£252k2 yrsClosed
Crowdsourcing 2022
Disclosure and Barring Service7931300019 Sept 2022£90k2 yrsClosed
Customer Feedback Pilot
Department for Work & Pensions4800000006 Jun 2022£20k3 moClosed
Employee Experience Platform
Department for Work & Pensions4890000027 Apr 2022£420k2 yrsClosed
Patient/Citizen Communications & Engagement Solutions
NHS SHARED BUSINESS SERVICES LIMITED3200000001 Nov 2021£7.8m2 yrsClosed
Horizons Crowdsourcing Training
NHS England and NHS Improvement8051100011 Oct 2021£60k12 moClosed
PHE - Corporate - ICT - Unified Experience Management System (SaaS) via G-Cloud 12
Public Health England4821000018 Jan 2021£180k12 moClosed
Total live value £1.4m · mean award £943k1–10 of 11

Top buyers · 8 buyers · top 3 = 93%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
NHS SHARED BUSINESS SERVICES LIMITED
2 contracts
75%
since 2021
2
Post Office Limited
1 contract
13%
since 2024
3
Department for Work & Pensions
2 contracts
4%
since 2022
4
NHS England
1 contract
2%
since 2022
5
Public Health England
1 contract
2%
since 2020
6
Student Loans Company
2 contracts
1%
since 2023
7
Disclosure and Barring Service
1 contract
1%
since 2022
8
NHS England and NHS Improvement
1 contract
1%
since 2021

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
London6 contracts
95%
Yorkshire2 contracts
3%
North East2 contracts
1%
North West1 contract
1%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Medallia Inc highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
DE
Deloitte LLP
No£200.0m1
PC
PA Consulting
No£150.0m1
AT
Atamis Ltd
Yes£36.4m3
CU
CAPGEMINI UK PLC
No£33.8m2
IS
Influential Software Services
Yes£30.0m1
ME
Medallia Inc
No——
Compare peers →

Red flags · 1 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
Annual accounts overdue. Filing was due 31 Jan 2026.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Overdue
Due 31 Jan 2026
Confirmation statement
Up to date
Next due 22 Mar 2027
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
07982374
Status
Active
Type
Private limited
Incorporated
08 Mar 2012
Reg. office
3rd Floor 1 Ashley Road, Altrincham, Cheshire, WA14 2DT
SIC codes
63990
Last accounts
31 Jan 2024
Next accounts due
31 Jan 2026

Directors & PSC

  • BRUKX, Bas Johannes — director
    Appointed 30 Apr 2025
  • POULK, Thomas Fletcher — director
    Appointed 12 Jul 2024
  • OAKWOOD CORPORATE SECRETARY LIMITED — corporate secretary
    Appointed 01 Jun 2021

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
MEDALLIA LIMITED
07982374 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.