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VO

Voicescape Limited

Software packages · Salford
Large

Voicescape Limited offers housing and local authority engagement solutions, focusing on improving tenant experience and operational efficiency for public service organizations.

voicescape.com ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£508.0m
Live
34
Buyers
35
12m
£501.3m
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities2
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts34 / 55
  • Top buyers35
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Voicescape LimitedUpdated 06 Jul 2026

At a glance · for buyers and watchdogs

Voicescape Limited has won £508.0m across 35 public-sector buyers, with 34 live contracts. No active Companies House risk flags.

Why: top buyer Procurement for Housing at 98% · 69% in Software packages · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
34 of 55Live contracts
98%Top-buyer concentration
69%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 2/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 8
Rent Collection SoftwareAutomate the rent collection process ↗Caseload ManagerIntelligent case prioritisation to drive down arrears rates ↗Agreements ManagerProviding visibility to your live and broken repayment agreements ↗Property Compliance SoftwareStreamline the appointment booking process ↗Collections for Revs & BensMake resident engagement easier with automation ↗Tenant Feedback SoftwareInstant actionable feedback from transactions and services ↗Engage SoftwareEngage with your residents ↗Wellbeing SoftwareCheck-in with sheltered housing residents daily ↗
Frameworks & DPS · 2 from notices
  • The Provision of an Automated Contact SolutionYour Homes Newcastle Ltd · £597k
  • 007734 - Customer and Debtor Automated Engagement PlatformNewcastle City Council · £249k

Extracted automatically from voicescape.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies · 2

Delivery stories from the supplier’s website. Clients are not yet cross-checked against award records.

◐ From supplier website
How The Hyde Group Reduced Their Caseload and Beat Their FY24 Arrears TargetReduced caseloads by 65% and beat their FY24 target. ↗Driving Down Arrears at Greatwell Homes by Over 50% with Caseload ManagerAchieved significant reductions in arrears using the Caseload Manager. ↗

Extracted automatically from voicescape.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 34 live · 21 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
GB-Norwich: Income Analytics and Engagement service 2026
Flagship Housing Limited4800000001 May 2026£306k2 yrsLive
GB-Norwich: This is an award against Gcloud 14 RM1557.14 for Income Analytics and Engagement service 2026
Flagship Housing Limited7200000001 May 2026£306k2 yrsLive
Social Housing Emerging Disrupters 5 Framework
Procurement for Housing—29 Jan 2026£500.0m3 yrspending
Compliance for responsive repairs and post-inspection damp and mould contact
mhs homes group5070000001 Apr 2026£52k3 yrsLive
AT1366 - Automated Collection of Council Debt
Luton Council4800000002 Dec 2025£85k1.8 yrsLive
GB-Milton Keynes: Provision of Caseload Manager
Amplius Living4800000001 Jan 2026£490k3 yrsLive
Automated Dialing for Revenues and Benefits Collection
Chelmsford City Council4800000001 Sept 2025£45k12 moLive
Income Analytics Software as a Service
CHP4800000004 Aug 2025£298k2.3 yrsLive
Jigsaw Homes Group Caseload Manager
CLARITY PROCUREMENT SOLUTIONS LIMITED4800000009 Sept 2025£437k3 yrsLive
Direct Award via G-Cloud - Predictive Analytics Module for Rent Arrears
Salvation Army Housing Association4800000004 Jul 2025£102k3 yrsLive
Total live value £5.7m · mean award £9.2m1–10 of 55

Top buyers · 35 buyers · top 3 = 99%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Procurement for Housing
1 contract
98%
since 2025
2
Your Homes Newcastle Ltd
2 contracts
0%
since 2018
3
South Tyneside Council
4 contracts
0%
since 2020
4
Flagship Housing Limited
2 contracts
0%
since 2026
5
whg
3 contracts
0%
since 2024
6
Amplius Living
1 contract
0%
since 2025
7
Luton Council
5 contracts
0%
since 2022
8
CLARITY PROCUREMENT SOLUTIONS LIMITED
1 contract
0%
since 2025
9
Berneslai Homes Limited
1 contract
0%
since 2024
10
STOCKPORT HOMES LIMITED
1 contract
0%
since 2024

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 69%.

✓ From notices
Software packages48
69%
IT services72
27%
Repair & maintenance50
4%
⚠ Concentration: 69% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
North West7 contracts
99%
North East15 contracts
0%
Eastern13 contracts
0%
Yorkshire5 contracts
0%
South East4 contracts
0%
West Midlands5 contracts
0%
East Midlands1 contract
0%
London2 contracts
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Voicescape Limited highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
VO
Voicescape Limited
No£501.3m—
DE
Deloitte LLP
No£200.0m1
PC
PA Consulting
No£150.0m1
TS
Trustmarque Solutions Ltd
No£65.7m3
AT
Atamis Ltd
Yes£36.4m3
CU
CAPGEMINI UK PLC
No£33.8m2
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 31 Mar 2025
Confirmation statement
Up to date
Next due 04 Nov 2026
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
10440336
Status
Active
Type
Private limited
Incorporated
21 Oct 2016
Reg. office
Ice Building 4th Floor, Exchange Quay, Salford, M5 3ED
SIC codes
47990
Last accounts
31 Mar 2025
Next accounts due
31 Dec 2026

Directors & PSC

  • WILLIAMS, Jill Caroline — director
    Appointed 18 May 2023
  • HAYNES, Gary — director
    Appointed 18 May 2023
  • WILLIAMS, Bill — director
    Appointed 18 May 2023
  • MEHTA, Pinesh — director
    Appointed 06 Apr 2023
  • DICKINSON, Dean Robert — director
    Appointed 01 Apr 2022
  • DOBROWOLSKA-DOYLE, Samantha Catherine — director
    Appointed 31 Oct 2016
  • Bgf Investment Management Limited — person with significant control
    ownership of shares 25 to 50 percent · voting rights 25 to 50 percent

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
VOICESCAPE LIMITED
10440336 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.