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SM

SmartCitizen Limited

Truro
Large

SmartCitizen Limited specializes in building and managing citizen smart card schemes for local government, focusing on electronic service delivery to improve accessibility and enhance the citizen experience.

smartcitizen.net ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£1.5m
Live
5
Buyers
8
12m
—
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts5 / 9
  • Top buyers8
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — SmartCitizen LimitedUpdated 20 Jul 2026

At a glance · for buyers and watchdogs

SmartCitizen Limited has won £1.5m across 8 public-sector buyers, with 5 live contracts. No active Companies House risk flags.

Why: top buyer Surrey County Council at 44% · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
5 of 9Live contracts
44%Top-buyer concentration
—Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 1/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 6
SmartConnect Card Management SystemEnables local authorities to introduce a smart card scheme quickly and cost effectively. ↗ITSO National Concessionary Travel SchemesPackage solution for TCAs issuing ENCTS travel cards. ↗Rewards PortalAllows customers to manage their own Rewards and Incentives schemes. ↗Systems IntegrationIntegrating smartcard solutions with existing systems since 2004. ↗Bureau ServicesOffers local authorities the choice of using SmartCitizen's bureau service or running their own in-house printing services. ↗SmartInput for Tablets (SIfT)Records attendance information via smart or barcode cards using mobile devices. ↗

Extracted automatically from smartcitizen.net on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies · 3

Delivery stories from the supplier’s website. Clients are not yet cross-checked against award records.

◐ From supplier website
Scottish National Concessionary Travel schemeInvolvement in the UK's important multi-application smart card initiatives.
Robin Hood commercial ticketing schemeParticipation in a significant smart card initiative.
e+ smartcard schemeEngagement in a local smart card scheme.

Extracted automatically from smartcitizen.net on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships · 1

Credentials listed on the supplier’s website. Not yet checked against issuer registers.

◐ From supplier website
Core credentials · 1/6
Cyber EssentialsNot evidenced✓
Cyber Essentials PlusNot evidenced✓
ISO 27001 — Information securityISO✓
ISO 9001 — QualityNot evidenced✓
ISO 14001 — EnvironmentalNot evidenced✓
ISO 45001 — Health & safetyNot evidenced✓

Extracted automatically from smartcitizen.net on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 5 live · 4 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Con_25120 - Professional Users Access Scheme
Ministry of Justice7232200016 Jun 2025£150k2 yrsLive
Concessionary Travel CMS
Warwickshire County Council4800000013 May 2025£95k4 yrsLive
CPU 6116
Nottingham City Council7200000001 Sept 2024£150k3 yrsLive
Contract for Surrey County Council English National Concessionary Travel Scheme
Surrey County Council7200000001 Apr 2023£673k3 yrsClosed
CAF279-21 electronic ID Mobile App
Cafcass4800000011 Jun 2021£29k2 yrsClosed
Professional Users Access Scheme
Ministry of Justice4861200015 Jun 2020£400k2 yrsClosed
Cambridge City Council - Data platform and app developer
Cambridgeshire District Councils4800000030 Apr 2018£25k8 moClosed
BCP Resident's Card
Bournemouth Christchurch and Poole Council22455000———Live
Concessionary and Commercial Customer Management Systems, Web and App Digital Retail (inc MaaS), ITSO PAYG E-Purse Systems, Business Intelligence Software, and Convenience Store Retail Development and Services for Transport Ticketing
SMART APPLICATIONS MANAGEMENT LIMITED48000000———Live
Total live value £395k · mean award £169k

Top buyers · 8 buyers · top 3 = 90%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Surrey County Council
1 contract
44%
since 2023
2
Ministry of Justice
2 contracts
36%
since 2020
3
Nottingham City Council
1 contract
10%
since 2024
4
Warwickshire County Council
1 contract
6%
since 2025
5
Cafcass
1 contract
2%
since 2021
6
Cambridgeshire District Councils
1 contract
2%
since 2018
7
Bournemouth Christchurch and Poole Council
1 contract
0%
8
SMART APPLICATIONS MANAGEMENT LIMITED
1 contract
0%

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
South East1 contract
44%
London3 contracts
38%
East Midlands1 contract
10%
West Midlands1 contract
6%
Eastern1 contract
2%
South West2 contracts
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). SmartCitizen Limited highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
DE
Deloitte LLP
No£131.7m1
OC
Oracle Corporation UK Limited
No£21.0m2
AT
Atamis Ltd
Yes£18.1m2
TS
Trustmarque Solutions Ltd
No£18.0m2
PS
Phoenix Software Limited
Yes£10.4m11
SM
SmartCitizen Limited
No——
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 30 Sept 2025
Confirmation statement
Due in -38d
Next due 14 Jun 2026
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
04796316
Status
Active
Type
Private limited
Incorporated
12 Jun 2003
Reg. office
C/O Whyfield Truro Business Park, Threemilestone, Truro, Cornwall, TR4 9LF
SIC codes
70229
Last accounts
30 Sept 2025
Next accounts due
31 Dec 2026

Directors & PSC

  • NEAL, Geoffrey — director
    Appointed 18 Jul 2022
  • NEAL, Thomas — director
    Appointed 18 Jul 2022
  • BENNETTS, Sarah — director
    Appointed 29 Nov 2013
  • BENNETTS, Simon — director
    Appointed 10 May 2007
  • Mr Simon Bennetts — person with significant control
    right to appoint and remove directors
  • Mrs Sarah Bennetts — person with significant control
    right to appoint and remove directors
  • Euclid Limited — person with significant control
    ownership of shares 50 to 75 percent · voting rights 50 to 75 percent · right to appoint and remove directors

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
SMARTCITIZEN LIMITED
04796316 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.