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PK

Patients Know Best Limited

IT services · Cambridge
SME

Patients Know Best (PKB) is a social enterprise and technology platform that helps health and social care providers integrate patient data into a secure Personal Health Record (PHR). It empowers patients to manage their health by providing access to their health information and tools for monitoring their conditions.

patientsknowbest.com ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£3.3m
Live
7
Buyers
9
12m
£270k
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts7 / 12
  • Top buyers9
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Patients Know Best LimitedUpdated 13 Jul 2026

At a glance · for buyers and watchdogs

Patients Know Best Limited has won £3.3m across 9 public-sector buyers, with 7 live contracts. No active Companies House risk flags.

Why: top buyer University Hospitals Sussex NHS Foundation Trust at 35% · 100% in IT services · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
7 of 12Live contracts
35%Top-buyer concentration
100%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 1/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 2
Personal Health RecordA secure platform for patients to access and manage their health information. ↗Integration with NHS AppThe first PHR to integrate with the NHS App for easier access. ↗

Extracted automatically from patientsknowbest.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies · 2

Delivery stories from the supplier’s website. Clients are not yet cross-checked against award records.

◐ From supplier website
PKB used to achieve PRSB compliance for Mental Health care plan standardsThe trust adopted PKB to comply with PRSB standards for personalized care and support plans. ↗Digital communication improving efficiency for specialist heart failure careThe case study highlights the use of PKB in enhancing communication and efficiency in heart failure care. ↗

Extracted automatically from patientsknowbest.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 7 live · 5 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
HPFT - Patient Experience Portal
Hertfordshire Partnership NHS University Foundation Trust7226000001 Mar 2026£270k3 yrsLive
ESHT & Sussex ICS Patient Portal
East Sussex Healthcare NHS Trust4810000001 Apr 2025£487k12 moClosed
UHSussex Patients Know Best Patient Portal
University Hospitals Sussex NHS Foundation Trust4800000001 Apr 2025£1.2m12 moClosed
Digital Patient Portal
Hull University Teaching Hospitals NHS Trust4800000031 Mar 2025£670k2 yrsLive
SOFTWARE SUPPORT OF DIGITAL PATIENT PORTAL
Hull University Teaching Hospitals NHS Trust7226100001 Apr 2022£296k2 yrsClosed
Patient Portal
SOMERSET NHS FOUNDATION TRUST4810000001 Aug 2020£124k2 yrsClosed
PATIENT PORTAL & PATIENT CONTROLLED MEDICAL RECORD
Hull & East Yorkshire Hospitals Nhs Trust7200000001 Feb 2019£275k2 yrsClosed
Technology Enabled Care Services 2 (SBS 10144)
NHS SHARED BUSINESS SERVICES LIMITED33100000———Live
Clinical Digital Solutions (CDS) for the Integrated Health Economy Framework
Guy's and St Thomas' NHS Foundation Trust————Live
Clinical Digital Solutions (CDS) for the Integrated Health Economy Framework
Guy's and St Thomas' NHS Foundation Trust————Live
Total live value £940k · mean award £274k1–10 of 12

Top buyers · 9 buyers · top 3 = 80%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
University Hospitals Sussex NHS Foundation Trust
1 contract
35%
since 2025
2
Hull University Teaching Hospitals NHS Trust
2 contracts
29%
since 2022
3
East Sussex Healthcare NHS Trust
1 contract
15%
since 2025
4
Hull & East Yorkshire Hospitals Nhs Trust
1 contract
8%
since 2019
5
Hertfordshire Partnership NHS University Foundation Trust
1 contract
8%
since 2026
6
SOMERSET NHS FOUNDATION TRUST
1 contract
4%
since 2020
7
NHS SHARED BUSINESS SERVICES LIMITED
1 contract
0%
8
Guy's and St Thomas' NHS Foundation Trust
3 contracts
0%
9
NHS London Procurement Partnership
1 contract
0%

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 100%.

✓ From notices
IT services72
100%
⚠ Concentration: 100% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
South East2 contracts
55%
Yorkshire2 contracts
32%
Eastern1 contract
9%
South West1 contract
4%
London5 contracts
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Patients Know Best Limited highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
DE
Deloitte LLP
No£200.0m1
PC
PA Consulting
No£150.0m1
TS
Trustmarque Solutions Ltd
No£65.7m3
SC
St Christopher’s Fellowship
Yes£59.0m1
FC
FOSTER CARE LINK LIMITED
Yes£59.0m1
PK
Patients Know Best Limited
Yes£270k—
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 31 Dec 2025
Confirmation statement
Up to date
Next due 14 Mar 2027
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
06517382
Status
Active
Type
Private limited
Incorporated
28 Feb 2008
Reg. office
St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS
SIC codes
62012
Last accounts
31 Dec 2025
Next accounts due
30 Sept 2027

Directors & PSC

  • MCADAM, Stephen Neil — director
    Appointed 28 Aug 2025
  • EVANS, William Mark — director
    Appointed 20 Nov 2015
  • AL-UBAYDLI, Omar Ahmad Yusuf, Dr — director
    Appointed 28 Sept 2010
  • BASTOW, Ian — director
    Appointed 04 Jul 2009
  • SMITH, Richard Sydney William, Dr — director
    Appointed 04 Jul 2009
  • AL-UBAYDLI, Mohammad Ahmed Yusuf, Dr — director
    Appointed 16 Nov 2008

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
PATIENTS KNOW BEST LIMITED
06517382 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.