Deskpro Helpdesk Software Licence Renewal
H M REVENUE & CUSTOMScontractContracts Finder ↗Ref SR1622839483SME suitableVCSE suitablecomplete
Estimated value
£353k
Awarded value
£353k
Awarded 18 Dec 2023
Suppliers
1
Lots
1
1 awarded
Published
19 Jan 2024
Deadline 15 Dec 2023
Description
Contract Award notice for the renewal of HMRC's Deskpro Helpdesk Software procured through CCS G-Cloud 13
Scope
- Reference
- SR1622839483
- Total value
- £352,800 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 15 Jan 2024 to 14 Jan 2025
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 15 Dec 2023, 5:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£353k
Award date
18 Dec 2023
Contract start
15 Jan 2024
Contract end
14 Jan 2025
Awarded to
Awarded suppliers· 1 supplier
Awarded 18 Dec 2023 · Contract period 15 Jan 2024 — 14 Jan 2025
Award value
£353k
Other contracts from H M REVENUE & CUSTOMS
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Deskpro Ltd· 5
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| G Cloud 15 | contract | — | 24 Jul 2026 |
| CRM Helpdesk Software | contract | £1.6m | 23 Oct 2025 |
| Helpdesk Software | contract | £294k | 31 Jan 2023 |
| Ticketing Software (22/23) | contract | £17k | 15 Mar 2022 |
| HMRC GOV UK team triage mailbox | contract | £14k | 24 Nov 2021 |