Ombudsman Target Operating Model
Estimated value
£76k
Awarded value
£76k
Awarded 28 Feb 2022
Suppliers
1
Lots
1
1 awarded
Published
17 May 2022
Deadline 25 Feb 2022
Other contracts from Office of Rail and Road· 10
Most recent notices published by the same contracting authority.
| Title | Type | Value | Published |
|---|---|---|---|
| Capacity of railway supply chain to meet key future funding period requirements | contract | £50k | 26 Mar 2026 |
| A review of National Highways' maintenance of biodiversity and water quality assets | contract | — | 09 Mar 2026 |
| CEO Partner Recruitment | contract | — | 05 Mar 2026 |
| Retail Code of Practice - Rail Reform | contract | £110k | 13 Feb 2026 |
| A review of National Highways' maintenance of biodiversity and water quality assets | contract | £6k | 05 Feb 2026 |
| Stakeholder survey | contract | — | 05 Nov 2025 |
| Oracle Managed Support Service | contract | — | 26 Sept 2025 |
| Consultancy review of cost & schedule of road and rail large renewals projects | contract | £130k | 17 Jul 2025 |
| Complaints Handling Satisfaction Survey | call off | £108k | 13 Mar 2025 |
| Fare enforcement T&Cs focus groups and call for evidence follow-up interviews | contract | £46k | 06 Mar 2025 |
Other contracts awarded to Lucerna Partners LLP· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Alternative Dispute Resolution (ADR) case review | contract | £50k | 02 May 2024 |
| Policy Development and Support to Rail Ombudsman | contract | £19k | 14 Sept 2022 |
| CON-20-115 Consultancy & Skilled Persons Framework | contract | — | 11 Jul 2022 |
| CON-20-115 Consultancy & Skilled Persons Framework | contract | £710k | 11 Jul 2022 |
| CON-20-115 Consultancy & Skilled Persons Framework | contract | £710k | 07 Jul 2022 |
| GB-London: Publishable Metrics to Improve Provider Incentives | contract | £70k | 24 May 2021 |
| CAA Economic Consultancy Services Framework Agreeement | contract | £68k | 03 May 2021 |
| CAA Economic Consultancy Services Framework Agreeement | contract | — | 30 Apr 2021 |
| CAA Economic Consultancy Services Framework Agreeement | contract | £68k | 30 Apr 2021 |
| Economic, Financial and Related Consultancy Services Framework to UK Regulatory and Public Bodies | contract | — | 04 May 2016 |