V&A - Soft FM

Victoria and Albert MuseumcontractFind a TenderRef ocds-h6vhtk-04fe69Procurement Act 2023SME suitablepending
View buyer

Estimated value

Awarded value

£25.3m

Awarded 20 Mar 2026

Suppliers

1

Lots

1

1 awarded

Published

20 Mar 2026

Description

This contract award notice is not a call for competition but is something we are required by law to publish to announce our intention to award a contract. Our Soft FM (Facilities Management) services contract will include but not be limited to the below services across the V&A estate in London and the South East: • General Services • Cleaning & Housekeeping • Waste Management • Portering Services • Support Services for Events • Pest Control • Logistics • Window Cleaning • Washroom Hygiene • Grounds Maintenance The following organisation has carried out part of the procurement on our behalf: Mortice Consulting Limited, company number 10639824, whose registered address is 26-28 Molesey Road, Hersham, Walton On Thames, Surrey, United Kingdom, KT12 4RQ. Their role in this procurement was assisting us with drafting procurement documentation and evaluating submissions from suppliers

Scope

Reference
VA/CON/F25/02
Commercial tool
Standalone contract
Contract dates
30 Jun 2026 to 30 Jun 2031
CPV classifications
79952000
90513000
90911200
90911300
90919200
90922000
98341110
98341120
98341130
Contract locations
London, United Kingdom
South East England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Qualityquality60.00%
Priceprice30.00%
Social Valuequality10.00%

Participation

Conditions suppliers must meet to bid.

A minimum of £4m turnover is recommended for this contract

As set out in the Stage 1 documents

Submission & procedure

Procedure
Competitive flexible procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£25.3m

Award date

20 Mar 2026

Contract start

30 Jun 2026

Contract end

30 Jun 2031

Awarded to