Customer Service Software
Estimated value
£36k
Awarded value
£36k
Awarded 16 Mar 2026
Suppliers
1
Lots
1
1 awarded
Published
16 Mar 2026
Deadline 15 Jan 2026
Description
Call-off contract via G-Cloud 14 framework.
Scope
- Reference
- ASH25/232
- Total value
- £35,760 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2026 to 30 Mar 2029
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 15 Jan 2026, 10:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£36k
Award date
16 Mar 2026
Contract start
31 Mar 2026
Contract end
30 Mar 2029
Awarded to
Awarded suppliers· 1 supplier
Awarded 16 Mar 2026 · Contract period 31 Mar 2026 — 30 Mar 2029
Award value
£36k
Other contracts from Ashford Borough Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to BRITANNIC TECHNOLOGIES LIMITED· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Telecoms Network and Infrastructure Framework | contract | — | 04 Feb 2026 |
| Managed Telephony and associated services | contract | — | 13 Jan 2026 |
| Britannic Managed Service | contract | — | 28 Oct 2025 |
| Britannic Managed Service | contract | — | 28 Oct 2025 |
| YPO - 001229 Network Connectivity and Telecommunication Solutions II | contract | — | 03 Apr 2025 |
| YPO - 001229 Network Connectivity and Telecommunication Solutions II | call off | £18.8m | 26 Mar 2025 |
| Omnichannel Contact Centre Solution Procurement | contract | £222k | 30 Jun 2023 |
| WCC - Contact Centre Telephony | contract | £755k | 04 Apr 2023 |
| Telephone Cloud Service Solution | contract | — | 31 Mar 2023 |
| Telephone Cloud Service Solution | contract | £1.2m | 31 Mar 2023 |