Omnichannel Contact Centre Solution for BCP Council
Bournemouth Christchurch and Poole CouncilcontractContracts Finder ↗Ref BOURN001-DN665385-86761364SME suitablecomplete
Estimated value
£724k
Awarded value
£813k
Awarded 28 Sept 2023
Suppliers
1
Lots
1
1 awarded
Published
17 Jan 2025
Deadline 22 Jun 2023
Description
Cloud based software as a service solution (CCaaS) providing essential technology to manage voice call queues.
Scope
- Reference
- BOURN001-DN665385-86761364
- Total value
- £724,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 30 Sept 2023 to 29 Sept 2026
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 22 Jun 2023, 1:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£813k
Award date
28 Sept 2023
Contract start
30 Sept 2023
Contract end
29 Sept 2026
Awarded to