Omnichannel Contact Centre Solution for BCP Council
Bournemouth Christchurch and Poole CouncilcontractContracts Finder ↗Ref BOURN001-DN665385-86761364SME suitablecomplete
Estimated value
£724k
Awarded value
£813k
Awarded 28 Sept 2023
Suppliers
1
Lots
1
1 awarded
Published
17 Jan 2025
Deadline 22 Jun 2023
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Other contracts awarded to Puzzel Limited· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| NHSE Customer Contact Centre | contract | £42k | 07 May 2026 |
| Single Telephony Solution for Customer Contact Centre and National Service Desk | contract | £752k | 07 Oct 2025 |
| NSDC: G-Cloud 14 Call-Off Contract | contract | — | 22 Aug 2025 |
| Provision of Omnichannel Contact Centre Solution | contract | — | 01 May 2025 |
| Omnichannel Contact Centre Solution | contract | £2.3m | 04 Apr 2025 |
| Customer experience platform | contract | £84k | 14 Nov 2024 |
| Puzzel Platform | contract | £127k | 08 Jul 2024 |
| Cloud Contact Centre Services | contract | £810k | 11 Apr 2024 |
| Extension to Omni Channel Contact Centre Solution | call off | £1.6m | 13 Mar 2023 |
| Contact Centre | contract | £580k | 28 Nov 2022 |