Strata Contact Centre
Teignbridge District CouncilcontractContracts Finder ↗Ref TEIGN001-DN732215-23474116SME suitablecomplete
Estimated value
£450k
Awarded value
£462k
Awarded 28 Oct 2024
Suppliers
1
Lots
1
1 awarded
Published
16 Dec 2024
Deadline 30 Aug 2024
Description
Strata are seeking a cloud based contact centre solution to replace an on premise Skype solution.
Scope
- Reference
- TEIGN001-DN732215-23474116
- Total value
- £450,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 09 Dec 2024 to 08 Dec 2027
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 30 Aug 2024, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£462k
Award date
28 Oct 2024
Contract start
09 Dec 2024
Contract end
08 Dec 2027
Awarded to
Awarded suppliers· 1 supplier
Awarded 28 Oct 2024 · Contract period 09 Dec 2024 — 08 Dec 2027
Award value
£462k
Other contracts from Teignbridge District Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Business Systems (UK)· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| G Cloud 15 | contract | — | 24 Jul 2026 |
| Supplementary Service for Asylum Digital Interview | contract | — | 02 Jun 2026 |
| Rotageek -26/28 | contract | — | 03 Mar 2026 |
| Teleopti Workforce Management -Kent | contract | £81k | 28 Nov 2025 |
| Workforce Management Systems | contract | — | 10 Oct 2025 |
| Strata Contact Centre | contract | — | 16 Dec 2024 |
| Interview Under Caution (IUC) - Digital Recording Service | contract | £1.3m | 21 Nov 2024 |
| Workforce Management Software | contract | £321k | 13 Nov 2024 |
| Workforce Management Software Essex | contract | £377k | 29 Dec 2023 |
| Voice Recording Services | contract | £341k | 26 Apr 2023 |